Customer Success Stories

“Reynolds exists to help our customers be successful. It’s that simple.”
Chris Walsh, President and Acting CEO

Explore All Our Customer Stories

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New Century Autos explored CDK, Tekion, and Reynolds. Reynolds’ focus on security, customer partnership, and innovative solutions were the deciding factor in switching back.

Data Security, ERA-IGNITE, Retail Management System, ReverseRisk®
Case Study
image of David Lillard
image of David Lillard
image of the new century autos logo

Dealership leaders from Boniface Hiers and Cox Chevrolet share why they returned to Reynolds, what changed, and how a renewed focus on partnership is helping them stay competitive and future-ready.

Retail Management System
Video
Boniface Hiers and Cox logos

Temecula Valley figured out how to secure a deal from the first chat interaction to the last signature with a connected system.

ERA-IGNITE, FOCUS, Retail Management System, The docuPAD® System
Case Study
Temecula Valley logo

Alexandria Volkswagen struggled with inadequate reporting tools and poor support with a previous provider. See how Retail Management Intelligence has made them more efficient and profitable.

Retail Management Intelligence
Testimonial
Alexandria Volkswagen logo

Weisner Auto Group has significantly improved their internal communication and customer follow-up using the Reynolds Integrated Telephone System. 

Reynolds Integrated Telephone System
Testimonial
Wiesner Auto Group logo

A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.

Service Kiosks
Testimonial
Zimbra Honda logo

By replacing slow, paper-based contracting with Alliance eContracting, the Duteau stores streamlined workflows and reduced errors.

eContracting
Testimonial
Duteau Auto Logo

Facing limited visibility and disconnected data across three stores, this dealer turned to Reynolds for real-time insights, confident decision-making, and a scalable system that supports long-term growth.

AutoVision, Proton, The docuPAD® System
Case Study
Vachon Buick GMC logo

BMW of Tenafly replaced an unreliable, paper-based inspection process with a fully tracked, transparent system that builds customer trust and drives measurable results.

Advance Service, eContracting
Case Study
BMW of Tenafly

Cox Chevrolet transformed their after-hours service with intuitive kiosks, replacing manual drop-offs and early-morning chaos.

Service Kiosks
Testimonial
Cox Chev

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