Structured software training helps maintain system knowledge over time. Training fills gaps left by employee turnover, improves understanding of key features, and helps users make better decisions.
Explore what strategies sales can take away from fishing and implement them in pursuing leads.
See how AI tools in dealerships streamline leads, calls, and customer interactions to boost sales, service, and overall efficiency.
AI can improve lead response speed, but poor AI-to-human handoffs can hurt conversions. Learn how seamless transitions help your team turn more leads into sales.
Missed calls cost more than you think. Discover how after-hours gaps, long hold times, and manual scheduling quietly drain revenue, and how AI helps capture every opportunity, instantly and consistently.
Discover how cutting-edge AI is changing first impressions at car dealerships — turning routine check-ins into VIP experiences. Learn how smarter technology empowers staff, personalizes every visit, and raises the bar for customer service.
From generic photos to time-consuming descriptions, merchandising delays keep vehicles offline and buyers looking elsewhere. Discover how AI streamlines the process to get your inventory live faster and selling sooner.
A text message sent to the wrong person may not seem like a big issue, but it leads to a lot of undesirable consequences, and it’s all because of an inaccurate database.
When online leads are looking to buy, the speed of your response matters. Learn how leveraging AI to instantly respond to internet leads can help capitalize on opportunities so your team can focus elsewhere.
Not every missed call is equal, but without context, it’s difficult to keep track. Knowing who to call first can help turn urgency into opportunity and frustration into loyalty.
Cox Chevrolet a révolutionné son service après les heures d'ouverture en remplaçant les dépôts manuels et le chaos matinal par des kiosques intuitifs.
Les guides de prix de service sont devenus partie intégrante des opérations du groupe Conicelli Auto, avec des résultats exceptionnels.
Les codes à barres des pièces a permis à Burnsville Toyota de gagner au moins deux heures par jour en simplifiant les enregistrements d'inventaire et en automatisant les notifications aux clients, ce qui rend la gestion des commandes et l'information des clients plus rapides et plus faciles.
Grâce à des processus simplifiés, une tarification uniforme, une augmentation des ventes et un redressement du chiffre d'affaires, le Service avancé est devenu un outil indispensable à leur activité.
Westside Lexus a amélioré l'efficacité de son service et la satisfaction de sa clientèle en mettant en œuvre la technologie IRF de Reynolds et Reynolds dans son département de service, simplifiant ainsi la communication et augmentant son score ISC de 4 %.
Pour BMW Ste-Agathe, la cohérence et la familiarité ont été des facteurs déterminants dans l'évaluation des différentes solutions de gestion de concession (DMS). Grâce à ERA-IGNITE, le concessionnaire a réduit les délais de formation et assuré une stabilité à long terme dans ses activités d'entretien, de pièces et de comptabilité.
Cox Chevrolet transformed their after-hours service with intuitive kiosks, replacing manual drop-offs and early-morning chaos.
Westside Lexus enhanced service efficiency and customer satisfaction by implementing Reynolds and Reynolds’ RFID technology in their Service Department, streamlining communication and boosting their CSI score by 4 percent.
Check out this five-minute interview for details on the Hendrick Automotive Group's move to install ReconVision at 86 locations across the nation.
Service Price Guides have become an integral part of Conicelli Auto Group operations with tremendous results.
