Clunky Reports and Lost Profit
If you don’t have a DMS capable of generating the reports needed to run a business, your ability to make a profit is greatly reduced.
Before Reynolds, I had an awful experience with another DMS provider and their support team. I called their support line to get help with a report that wasn’t running properly and the person on the phone had no clue how to fix my problem.
We used to have a very large pool of information that I spent at minimum, five hours a week working through. With Retail Management Intelligence reporting in ERA-IGNITE, I can use the drill down menu to quickly pull the data I need, when I need it, and in a format that’s user-friendly. I can keep better control of special orders tracking everything from my desk, which has been crucial to maintaining profitability.
