From Paper to Digital with Duteau

Duteau Auto Logo

By replacing slow, paper-based contracting with Alliance eContracting, the Duteau stores streamlined workflows and reduced errors.

Location
Lincoln, NE
Contact
Bobby Slade, Business Manager
Jeremy Franklin, Business Manager

The Problem

Before adopting Alliance eContracting, our Chevy and Subaru stores relied on manual, paper-heavy processes that slowed down funding, increased administrative work, and introduced opportunities for errors. Finance managers had to print and scan documents, walk back and forth to copiers, upload files manually, and mail physical paperwork to lenders. This was a process that often took several days and even small mistakes caused major delays.
Document storage was also becoming unmanageable, with filing cabinets at capacity and staff spending days re-sorting, shredding, and maintaining paper records.
Both teams struggled with outdated printed forms, human error, inconsistent tracking, and difficulty adapting to digital changes due to limited training with previous providers.

Solutions Used


The Solution

With Alliance eContracting, both stores transitioned to a fully digital, streamlined workflow that significantly reduced friction and improved efficiency. Now, all documents are uploaded, submitted, and tracked directly through the Reynolds DMS, with clear visibility into deal status and immediate alerts when corrections are needed.
Funding turnaround time has dramatically improved as well. What previously took days can now be completed within hours, sometimes just 30 minutes. The digital process eliminated unnecessary paper handling and storage, improved accuracy, and created a more professional customer experience. Our staff received strong training and support that helped even our most change-resistant team members feel confident in the new process.
With universal digital access to signed documents and a cleaner, consistent workflow, we now operate faster, more accurately, and with greater flexibility for both staff and customers.
“Using Alliance eContracting has allowed us to move contracts forward faster and more efficiently.”

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