Whitepapers and Reports

Learn how you can put both customers and employees first with a simplified payment process, while maintaining compliance and improving the overall experience.

Traditional CRM tools are great at assisting with actions that happen before and after the sale. But what happens during the sale? Only 4.2% of customers like the car buying process the way it is. How is your dealership improving the sales process so customers don't walk out before the deal is closed?

Examine the three technological approaches in the auto industry and learn which one will help your dealership meet tomorrow's challenges.

Take the time to reassess your own service department, begin taking steps to separate yourself from the competition, and meet tomorrow's challenges before they arrive.

If you've considered selling accessories before, read this whitepaper to re-visit those perceptions that held you back from this untapped market.

Examine three types of leaks that commonly appear in even the most successful dealerships...process, equipment, and people.

Learn the reasons behind theft, how to detect it, and what you can do to protect your dealership.

With profit margins getting smaller every day, it's important to get the most from every sale. Learn how to spot which deals are winners and which aren't.

Learn ways to save money and increase the customer experience by creating a paperless environment.

Even in the Digital Information Age, expertise still carries considerable weight across the dealership. Read specific challenges and how they can be changed for the better.

Check out the latest trends in dealership accessories sales.

A changed consumer and an expanding digital world is at the heart of a new retailing crisis, with the automotive retailer caught up in the middle.