Whitepapers and Reports

Learn ways to save money and increase the customer experience by creating a paperless environment.

Even in the Digital Information Age, expertise still carries considerable weight across the dealership. Read specific challenges and how they can be changed for the better.

Check out the latest trends in dealership accessories sales.

A changed consumer and an expanding digital world is at the heart of a new retailing crisis, with the automotive retailer caught up in the middle.

Take a look at lessons learned from Disney that can apply to dealerships.

A visual depiction of the Auto Accessories Trend Report and what it means to you.

For automotive retailers, the lesson today is this: A dealer’s fiercest competitor is not the dealership down the street; the real competition is the status quo.

Best practices extend well beyond the realm of IT, passwords, and log-in screens.

Explore trends that are changing consumer expectations for every retail experience, including dealerships.

Improve acquiring, appraising, and managing aged inventory to fully maximize profits.

Examine changing expectations for the workplace, the business impacts of turnover, and how those trends intersect.

Make the right first impression by handling calls correctly.