Customer Success Stories

“Reynolds exists to help our customers be successful. It’s that simple.”
Chris Walsh, President and Acting CEO

Explore All Our Customer Stories

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Check out this five-minute interview for details on the Hendrick Automotive Group's move to install ReconVision at 86 locations across the nation. 

AutoVision, ReconVision
Video
Hendrick Automotive Group logo

Transitioning from paper-based dispatch to an integrated system gave the service team real-time visibility into technician availability and repair progress, resulting in a more efficient, manageable service operation.

Advance Service, ERA-IGNITE, Technician Dispatching
Testimonial
Image of Taylor Auto Group logo

Advanced Service helped Winrock Automotive Group standardize their MPI and upsell process across six dealerships, creating consistency and accountability at every level.

Advance Service, eApproval, Service Snap 2.0
Testimonial
image of winrock automotive logo

Since implementing Advanced Service, Matt Castrucci Auto Group has doubled upsell rates while streamlining workflow for technicians and advisors.

Advance Service, eApproval
Testimonial
Matt Castrucci Auto Mall of Dayton logo

Chavez Jessup GMC saved time and money with ReverseRisk. 

ReverseRisk®
Testimonial
Chavez Jessup - ReverseRisk

Parker Lexus modernized their service process with Advanced Service, improving transparency for guests.

Advance Service, eApproval
Case Study
Parker Lexus, AR

New Century Autos explored CDK, Tekion, and Reynolds. Reynolds’ focus on security, customer partnership, and innovative solutions were the deciding factor in switching back.

Data Security, ERA-IGNITE, Retail Management System, ReverseRisk®
Case Study
image of David Lillard
image of David Lillard
image of the new century autos logo

Dealership leaders from Boniface Hiers and Cox Chevrolet share why they returned to Reynolds, what changed, and how a renewed focus on partnership is helping them stay competitive and future-ready.

Retail Management System
Video
Boniface Hiers and Cox logos

Temecula Valley figured out how to secure a deal from the first chat interaction to the last signature with a connected system.

ERA-IGNITE, FOCUS, Retail Management System, The docuPAD® System
Case Study
Temecula Valley logo

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