Customer Success Stories

“Reynolds exists to help our customers be successful. It’s that simple.”
Chris Walsh, President and Acting CEO

Explore All Our Customer Stories

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When looking to change their DMS, Swickard Auto Group knew that choosing who to partner with was a critical decision for their dealership. The ultimately decided on Reynolds for their 52 franchises.

ERA-IGNITE, Advance Service, eContracting, FOCUS, Retail Management System, ReverseRisk®
Testimonial
Swickard Auto Group logo

A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.

GoMOTO
Testimonial
Team Toyota of Princeton logo

Through a partnership with Reynolds, Andrews Cadillac streamlined operations, boosted efficiency, and improved customer experience.

ERA-IGNITE, Advance Service, eWorkflow™, Reynolds Integrated Telephone System, ReyPAY®, The docuPAD® System
Case Study
Andrews Cadillac Logo

Switching from a manual system to the service kiosks streamlined the check-in and payment process, and gave Team Toyota of Glen Mills clearer insight into performance.

GoMOTO
Testimonial
Toyota Team Glen Mills logo

Switching from an unreliable system to Advanced Service streamlined workflows, improved reporting, and gave the Toyota of Boerne team clearer insight into recommendations and performance.

Advance Service
Testimonial
Toyota of Boerne logo

By replacing their paper night-drop with service kiosks, LaFontaine eliminated delays and saved time.

GoMOTO
Testimonial
LaFontaine logo

Mark Dodge Chrysler Jeep Ram transformed their F&I process with Reynolds’ docuPAD® System and Alliance eContracting, resulting in faster deals, enhanced transparency, and increased profit per transaction.

docuPAD, eContracting
Testimonial
Mark Chrysler Dodge Jeep Ram

Westside Lexus enhanced service efficiency and customer satisfaction by implementing Reynolds and Reynolds’ RFID technology in their Service Department, streamlining communication and boosting their CSI score by 4 percent.

RFID
Testimonial
Westside Lexus logo

Parts Barcoding has saved Burnsville Toyota at least two hours daily by streamlining inventory check-ins and automating customer notifications, making it faster and easier to manage orders and keep customers informed.

Parts Barcoding
Testimonial
Burnsville Toyota logo

Hendrick set out to improve people, process, and tools. To achieve this, they weren't just looking for a vendor; they were looking for a partner. 

ERA-IGNITE, XtremeService, Advance Service, eContracting, Retail Management System, The docuPAD® System
Case Study
Hendrick Automotive Group logo

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