When looking to change their DMS, Swickard Auto Group knew that choosing who to partner with was a critical decision for their dealership. The ultimately decided on Reynolds for their 52 franchises.
After years of frustration with multiple phone systems, Scranton Motors turned to Reynolds Integrated Telephone System and saw immediate improvements in customer experience, staff accountability, and operational harmony.
With an average RO of $600, every call is an opportunity we can’t sacrifice. Reynolds Integrated Telephone System helps us capitalize on more high-dollar service opportunities while managing the call flow.
Switching from an outdated phone system to Reynolds Integrated Telephone System transformed J.C. Lewis Automotive Group's customer service.
A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.
Through a partnership with Reynolds, Andrews Cadillac streamlined operations, boosted efficiency, and improved customer experience.
Mini of Tempe streamlined service enabling fast, transparent quotes, better customer communication, and data-driven coaching, leading to higher upsells and improved efficiency.
Switching from a manual system to the service kiosks streamlined the check-in and payment process, and gave Team Toyota of Glen Mills clearer insight into performance.
Switching from an unreliable system to Advanced Service streamlined workflows, improved reporting, and gave the Toyota of Boerne team clearer insight into recommendations and performance.
By replacing their paper night-drop with service kiosks, LaFontaine eliminated delays and saved time.