Whitepapers and Reports


What exactly does “winning” in the dealership look like? It’s balancing people, processes, and technology with a dealership-wide approach. Download this whitepaper to find out more.


Learn about all the factors that can make the cost of a downtime event skyrocket.


The report shows when dealerships switch to Reynolds every KPI increases. Metrics are sorted into sections: dealership wide, variable ops, and fixed ops.


Learn about what to look for in a provider and how those characteristics have a lasting effect on your business.


Preventing turnover starts with understanding your technicians and creating a better environment.


Learn how to rescue mishandled phone calls in three simple steps.


Learn about an in-house approach to moving and acquiring used vehicles to help you generate more than an additional $800 in used vehicle gross profit.


Learn how to fight the inefficiencies your traditional CRM tool creates that lead to a less productive sales force.


Get a glimpse into the accessory sales of real dealerships with information broken out by region, vehicle type, and more.


Learn about the challenges Hendrick Automotive Group faced and why they chose to partner with Reynolds to combat those pains and create a more successful future for their dealerships.


This is a guide to the abandoned accessory industry, highlighting key challenges both in and out of a dealership's control. Learn why accessories haven't worked in the past. Then learn what could make accessory challenges a thing of the past.


Use this guide to analyze the depths of your current phone system.