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2025 Brand Retention and Defection Report
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Introducing Rey
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Six Ways to Improve Service Efficiency eBook
Dealership Wide
Beyond the Screenshot: How User Experience Drives Results
Parts and Service
3 Common Inefficiencies in Reconditioning (and How to Avoid Them)
Dealership Wide
Data Layers in the Era of Big Data
Video
The Importance of Quality AI
Video
Making Best Practices Actionable
Video
The Automotive Industry as an Innovator

AI Resources

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Why AI Can Fail Dealers Without a Unified Data Layer
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Smart Selling Starts with AI (Don't Forget the Personal Touch)
Fuel
The Future is Here, and It's Powered by AI

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Weisner Auto Group has significantly improved their internal communication and customer follow-up using the Reynolds Integrated Telephone System. 

Reynolds Integrated Telephone System
Testimonial
Wiesner Auto Group logo

Facing limited visibility and disconnected data across three stores, this dealer turned to Reynolds for real-time insights, confident decision-making, and a scalable system that supports long-term growth.

AutoVision, docuPAD, Proton
Case Study
Vachon Buick GMC logo

BMW of Tenafly replaced an unreliable, paper-based inspection process with a fully tracked, transparent system that builds customer trust and drives measurable results.

Advance Service, eContracting
Case Study
BMW of Tenafly

Cox Chevrolet transformed their after-hours service with intuitive kiosks, replacing manual drop-offs and early-morning chaos.

GoMOTO
Testimonial
Cox Chev

Jones Junction is using artificial intelligence to schedule service, body shop, and sales appointments around the clock with Reynolds solutions. In this interview with Automotive News, they share their adoption journey and impact on their business.

FOCUS
Testimonial
Jones Junction logo

When looking to change their DMS, Swickard Auto Group knew that choosing who to partner with was a critical decision for their dealership. The ultimately decided on Reynolds for their 52 franchises.

ERA-IGNITE, Advance Service, eContracting, FOCUS, Retail Management System, ReverseRisk®
Testimonial
Swickard Auto Group logo

After years of frustration with multiple phone systems, Scranton Motors turned to Reynolds Integrated Telephone System and saw immediate improvements in customer experience, staff accountability, and operational harmony.

Reynolds Integrated Telephone System
Testimonial
Scranton Motors logo

With an average RO of $600, every call is an opportunity we can’t sacrifice. Reynolds Integrated Telephone System helps us capitalize on more high-dollar service opportunities while managing the call flow.

Reynolds Integrated Telephone System
Testimonial
Bob King logo

Switching from an outdated phone system to Reynolds Integrated Telephone System transformed J.C. Lewis Automotive Group's customer service. 

Reynolds Integrated Telephone System
Testimonial
J.C. Lewis Ford logo

A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.

GoMOTO
Testimonial
Team Toyota of Princeton logo