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/ IDEAS TO DRIVE PERFORMANCE

12/26/2025
AI
AI and Automation: What Every Dealership Should Know
8920
https://www.reyrey.com/resources/blog/ai-and-automation-what-every-dealership-should-know

Discover key differences between real AI and AI-labeled automation and why understanding the difference is crucial to your dealership’s technology decision making.

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12/15/2025
Dealership Wide
2025 Recap: Ten Standout Stories From This Year
8896
https://www.reyrey.com/resources/blog/2025-recap-ten-standout-stories-year

The industry conversations in 2025 are guaranteed to shape the future of automotive retail. Take a look back at the most popular Fuel articles and Connected episodes from this year.

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12/12/2025
ERA-IGNITE System Tips
Modifying Name Files in ERA-IGNITE
8889
https://www.reyrey.com/resources/blog/modifying-name-files-era-ignite

Updating customer, vendor, or employee information? Use ERA-IGNITE’s Name application to quickly make and save changes to all personal data.

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12/08/2025
Dealership Wide
5 Things You Don’t Want to Miss at NADA 2026
8879
https://www.reyrey.com/resources/blog/5-things-you-dont-want-miss-nada-2026

NADA is a time for advancement. From innovative robotic solutions to the latest AI tools, Reynolds is bringing all that and more to NADA 2026.

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12/05/2025
IT and Networking
Keeping Cybersecurity Top of Mind
8878
https://www.reyrey.com/resources/blog/keeping-cybersecurity-top-mind

Cyberthreats used to be easier to catch. It’s no longer just poorly written emails and telemarketing scams. When a single click stands between your dealership and total devastation, keeping cybersecurity top of mind is crucial.

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11/28/2025
AI
Understanding AI in Automotive: Connected Recap
8865
https://www.reyrey.com/resources/blog/understanding-ai-automotive-connected-recap

As AI advances throughout the automotive industry, ensuring you have accurate data and unified tools is just the first step. Is your dealership ready for what’s coming next?

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11/17/2025
Dealership Wide
Embracing the RMS for True Transparency
8784
https://www.reyrey.com/resources/blog/embracing-rms-true-transparency

To match evolving operations and changing customer expectations, focus has shifted from the DMS to the RMS – retail management system. Here’s how the RMS unifies operations and can build unparalleled transparency within your business, benefiting your customers and employees.

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11/14/2025
Sales and F&I
What do Cyber Monday and eContracting have in common? Digital deals.
8766
https://www.reyrey.com/resources/blog/what-do-cyber-monday-and-econtracting-have-common-digital-deals

The introduction of eContracting is pushing the industry towards a more digital outlook, but how does it change the way you work a deal? With the help of Beau Townsend Ford, lets look at the benefits of going digital by comparing eContracting to the evolution of Cyber Monday.

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10/31/2025
Dealership Wide
Beyond the Screenshot: How User Experience Drives Results
8738
https://www.reyrey.com/resources/blog/beyond-screenshot-how-user-experience-drives-results

Great UI draws people in and great UX gets work done. See how to evaluate dealership operations with great user experiences that provide an easy workflow, automation, and real results.

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10/20/2025
Parts and Service
3 Common Inefficiencies in Reconditioning (and How to Avoid Them)
8708
https://www.reyrey.com/resources/blog/3-common-inefficiencies-reconditioning-and-how-avoid-them

For many dealers, reconditioning can feel like sitting in rush-hour traffic. Learn about the inefficiencies slowing down your process and ultimately costing you money.

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A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.

Service Kiosks
Testimonial
Hines Park

Jones Junction is using artificial intelligence to schedule service, body shop, and sales appointments around the clock with Reynolds solutions. In this interview with Automotive News, they share their adoption journey and impact on their business.

FOCUS
Testimonial
Jones Junction logo

A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.

Service Kiosks
Testimonial
Maple Hill Auto logo

When looking to change their DMS, Swickard Auto Group knew that choosing who to partner with was a critical decision for their dealership. The ultimately decided on Reynolds for their 52 franchises.

Advance Service, eContracting, ERA-IGNITE, FOCUS, Retail Management System, ReverseRisk®
Testimonial
Swickard Auto Group logo

After years of frustration with multiple phone systems, Scranton Motors turned to Reynolds Integrated Telephone System and saw immediate improvements in customer experience, staff accountability, and operational harmony.

Reynolds Integrated Telephone System
Testimonial
Scranton Motors logo

With an average RO of $600, every call is an opportunity we can’t sacrifice. Reynolds Integrated Telephone System helps us capitalize on more high-dollar service opportunities while managing the call flow.

Reynolds Integrated Telephone System
Testimonial
Bob King logo

Switching from an outdated phone system to Reynolds Integrated Telephone System transformed J.C. Lewis Automotive Group's customer service. 

Reynolds Integrated Telephone System
Testimonial
J.C. Lewis Ford logo

A paper-based drop-off process limited visibility and created communication gaps. Service kiosks streamlined check-in and pick-up with real-time tracking and added convenience for Team Toyota of Princeton.

Service Kiosks
Testimonial
Team Toyota of Princeton logo

After years of struggling with an outdated and unreliable phone system, Lexus of Memphis upgraded to Reynolds Integrated Telephone System.

Reynolds Integrated Telephone System
Testimonial
Lexus of Memphis logo

Through a partnership with Reynolds, Andrews Cadillac streamlined operations, boosted efficiency, and improved customer experience.

ERA-IGNITE, Advance Service, eWorkflow™, Reynolds Integrated Telephone System, ReyPAY®, The docuPAD® System
Case Study
Andrews Cadillac Logo