The Solution
We started looking for a more automated and organized way to manage our reconditioning process, and ReconVision gave us the visibility and communication we were missing. The setup process was smooth; Reynolds came in, trained our team, and within a few days, we were up and running on our own.
One of the biggest changes has been on the sales side. With ReconVision, we’re now able to attach photos directly to estimates, which was our big pain point. That has been a big advantage because sales can easily see things like leaks, missing trims, or any body damage without having to track someone down.
We’ve also seen benefits on the service side. We’re now able to highlight vehicles that have been sitting too long in certain stages, such as waiting on parts. That helps us stay on top of delays and identify bottlenecks in our process.
With ReconVision in place, the dealership has shifted from a manual, disconnected workflow to a more organized process with greater visibility across both sales and service, helping reduce delays and improve overall flow.
“ReconVision highlights vehicles that have been sitting too long in certain buckets, like parts on order or mechanical repair.”
