The docuPAD® System Standardizes F&I Process for J.C. Lewis Ford

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“The docuPAD system forces F&I managers to present menus every single time.”

Location
J.C. Lewis Ford, GA
Contact
Mike Offer, Executive General Manager

The docuPAD system ensures a standardized process for every F&I presentation:

Prior to docuPAD, our F&I managers did not present menus 100% of the time. They skipped steps they thought were unnecessary. The docuPAD system prevented that from happening. I’ve gone from assuming everything is okay to knowing my F&I process is being conducted ethically and efficiently. There is no grey area.

Solutions Used


The Results

In today’s world, everybody is trying to sue everybody. With the docuPAD system, I sleep better at night knowing we are compliant. Our F&I managers are forced to present menus every single time.
In addition to reducing my compliance risk, we’ve also made more money. We are up $300 per copy and 10% in warranty penetration.
The docuPAD system pays for itself every month!

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