Compliance
Thirty-nine feet. That is the average length of a printed car deal laid out end-to-end. And it’s not getting shorter. More regulations are coming and consumers are filing more compliance disputes than ever before. With the cost of legal issues ranging from tens of thousands of dollars to your entire business, do you have the right dealership compliance software to protect your dealership?
What if you could...
- Confidently operate knowing your processes protect you from compliance disputes?
- Convert manual processes to digital, reducing errors and protecting information?
- Track documents from the beginning of a sale to its end, and store them digitally for safekeeping in case of audits or lawsuits?
- Protect your customers’ personally identifiable information (PII), helping keep you in compliance with regulations?
Here’s How
The docuPAD® System
The docuPAD system is a full eContracting and compliance solution that enables you to get cash in the bank faster, get commissions paid faster, avoid the hassle of chargebacks, and protect yourself against compliance issues. If you have deals printed and stacked up in your office waiting for FedEx to come today, it’s time to look at the docuPAD system.
- Track presentation consistency to ensure your F&I managers are showing every product, every time, whether the customer is in-store or remote.
- Make it easy for your customers to trust you by shortening their time in F&I and empowering them to say “yes.”
- Get rid of paper, toner, and courier costs for both finance and aftermarket contracts.
- Ensure all documents are signed and completed the first time so customers don’t have to come back to sign returned deals later.
DEALsign
Your F&I office is built to sell, not sign. Once customers say “yes,” it should be easy to get a signature. Taking time to print contracts gives them time to reconsider and puts one more hurdle between you and a deal. And as remote buyers and co-buyers become more common, printing and mailing deals for signatures is proving to be extremely inefficient.
DEALsign allows you and your customers to sign F&I documents digitally in-person or remotely, while ensuring compliance and accuracy, and speeding up the time to complete the signing ceremony.
- Deliver a digital signing ceremony that is consistent in-store and remote.
- Eliminate missed signatures and initials with a digitally-guided signing process that ensures accuracy.
- Stay compliant with a comprehensive audit trail, including date and time stamps, IP addresses, recipients, and action logs.
- Turn customers into fans by offering flexible options.
- Get rid of paper, toner, storage, and shipping costs with electronic forms.
Integrated Document Management
Above the parts department. In the cage. The storage compartment out back. The building across the parking lot. These are all the places no one wants to go to find a deal. And once you find it, is it going back in the exact same spot? Compliance with ongoing regulations has created a paper monster you are forced to deal with.
Integrated Document Management helps you securely store and retrieve documents in an electronic format, reducing liabilities and saving storage costs, time, and headaches.
- Automatically capture and retrieve deal jackets, documents, and reports on-demand.
- Reduce costs on paper, toner, duplicate prints, and storage.
- Instantly print, export, or email documents any time.
- Host your documents in the cloud for secure viewing and retrieval.
- Reduce risk of misused, damaged, or stolen files with secure, digital access to documents.
ReyPAY®
You take a customer’s credit card and walk away. You write down sixteen numbers, an expiration date, and a three digit CCV code on a piece of paper. You take it to the office to process the down payment. How secure are you? How compliant are you? The office has to reconcile at the end of the day and you undercharged the customer by a factor of ten because the decimal was off. Now what?
ReyPAY gives you a way to process payments at the point of the transaction – at the sales desk, in F&I, or online. It’s EMV-compliant, uses point-to-point encryption to ensure data is kept secure, and helps reduce transposition errors caused by manual data entry.
- Protect your transactions from fraud attempts with EMV-compliant payment terminals and point-to-point encryption.
- Reduce processing errors caused by transposition.
- Save time reconciling transactions across departments and stores.
- Provide secure, flexible payment options to customers in-store or online.
What can you experience:
“Before we implemented the docuPAD system, we had 15% of deals sent back by the bank for missing signatures, forms, or other mistakes crucial to the funding process. With the docuPAD system, all documents are pre-programmed and we don’t miss anything because the docuPAD system does not let us advance until every necessary signature is captured. Because everything is recorded electronically, we can ensure our compliance.”
“The great thing about ReyPAY is our customers’ personal information is much more secure than just giving someone a credit card over the phone or even coming into the dealership to pay. It’s a completely safe transaction—we have absolutely no visibility to credit card information.”
