Missed calls cost more than you think. Discover how after-hours gaps, long hold times, and manual scheduling quietly drain revenue, and how AI helps capture every opportunity, instantly and consistently.
Discover how cutting-edge AI is changing first impressions at car dealerships — turning routine check-ins into VIP experiences. Learn how smarter technology empowers staff, personalizes every visit, and raises the bar for customer service.
From generic photos to time-consuming descriptions, merchandising delays keep vehicles offline and buyers looking elsewhere. Discover how AI streamlines the process to get your inventory live faster and selling sooner.
A text message sent to the wrong person may not seem like a big issue, but it leads to a lot of undesirable consequences, and it’s all because of an inaccurate database.
When online leads are looking to buy, the speed of your response matters. Learn how leveraging AI to instantly respond to internet leads can help capitalize on opportunities so your team can focus elsewhere.
Not every missed call is equal, but without context, it’s difficult to keep track. Knowing who to call first can help turn urgency into opportunity and frustration into loyalty.
What does it truly mean to “eContract” in the automotive industry today? This article explains the different levels of eContracting to show that not everything is always as it seems in the initial description.
With customers visiting service departments less often, every interaction counts. Learn how MPI videos and behavioral metrics help service teams build transparency and improve approvals.
Efficient inventory management doesn’t require more effort — it requires better technology. The right AI tools remove complexity, making it easier to manage inventory and drive stronger profits.
Do your employees often forget to clock in after signing on to ERA-IGNITE? Learn how one quick fix can save you time and frustration.
Après des années de procédures administratives et de temps perdu, le passage au Service avancé a permis de réduire les déplacements et les temps d'attente, tout en offrant une visibilité en temps réel sur les recommandations et les ventes incitatives.
Schepel Buick GMC strengthened their CRM discipline and improved visibility across departments using FOCUS, helping them rely on better data and more streamlined processes.
Jones Junction implemented a data-driven, fully integrated way to engage and convert service customers into sales opportunities across nine rooftops.
After years of paper processes and wasted time, the switch to Advanced Service reduced walking and waiting, providing real-time visibility into recommendations and upsells.
Appointment AI helped Vaughan Automotive handle 1,200+ service bookings in just one month, ensuring customers are scheduled efficiently across all locations.
At Serra Chevrolet, the introduction of Relo eliminated wasted downtime, increased efficiency, and freed technicians to focus on what matters most: repairing vehicles.
Check out this five-minute interview for details on the Hendrick Automotive Group's move to install ReconVision at 86 locations across the nation.
Transitioning from paper-based dispatch to an integrated system gave the service team real-time visibility into technician availability and repair progress, resulting in a more efficient, manageable service operation.
Advanced Service helped Winrock Automotive Group standardize their MPI and upsell process across six dealerships, creating consistency and accountability at every level.
Honda World of Conway streamlined service workflows, cut technician downtime, improved communication between departments, and increased gross profit per repair order with Advanced Service.
