Greet every service customer by name.

RFID for Service is a radio frequency identification device attached to your service and loaner vehicles that is connected to your system. After prompting your lift gate to open, it provides a personalized welcome message on large display boards, alerts employees upon customer arrival, and tracks the vehicle through the service process. Now, advisors can start the repair order with one click. Even salespeople can receive notifications by text, email, or system trigger when a customer arrives. You can also display targeted marketing specials to your customers as they enter the service area.

Benefits of RFID for Service

  • Open a lift gate automatically when vehicles arrive.
  • Improve customer satisfaction with personalized greetings.
  • Reduce customer arrival wait time with automatic notifications.
  • Speed up paperwork processing with notifications of returning loaner cars.
  • Enhance dealership image by modernizing the service experience.

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