Change the customer experience, one call at a time.
Reynolds Integrated Telephone System is a dealership-wide customer experience management system. It displays detailed information on screen with each call to effectively address your customer’s needs. Reduce hold time and streamline outbound call processes with automated voice notifications. Increase your staff’s productivity with call tracking and recording. Automatically log the phone call in FOCUS and create new records. Turn the challenge of managing phone traffic into an opportunity to increase customer satisfaction and revenue each time your phone rings.
Benefits of Reynolds Integrated Telephone System
- Authentically engage customers and tailor their calling experience.
- Focus on the customer in front of you by automating the task of reminder and follow-up calls.
- Track all conversations by extending access to any mobile device.
- Improve accountability with detailed reports.
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