As we approach the end of the year, it’s natural that we take a look back at the stories that brought us to this point. 2025 has been a transformative year for our industry. The volume of conversations about AI has only grown louder, and technology seems to be advancing at an impressive pace.
The conversations and insights emerging from this year are guaranteed to shape the future of automotive retail. Let’s review some of the most important topics from our Fuel blog and Connected podcast in 2025:
Top Fuel Articles in 2025:
Despite advancements in technology and shifting consumer expectations over the past 20 years, many dealerships are still relying on outdated processes that frustrate customers and overload employees. Between limited scheduling options and booking errors, your current system might be costing you more than you realize. Read on to hear how a streamlined phone scheduling system ensures a high-quality experience for both customers and employees.
Between parts shortages, rising repair expectations, and growing backlogs, service departments today are being asked to do more with less. Time is a premium commodity, and every minute a technician spends walking to the parts counter is one they aren’t using to turn a wrench. One of the newest innovations to tighten up these inefficiencies looks like something straight out of The Jetsons: automated parts-running robots.
We are on the brink of another technological revolution. AI is here, and there is no going back. We can be on the cutting edge of productivity, or we can stay where we’re at by playing it safe. In this article, discover the countless opportunities for dealership growth when you implement AI.
NADA 2025 was an event for the record books. Despite the record-breaking snow in New Orleans, the show went on! Highlights included everything from parts delivery robots to cyber scores to artificial intelligence. With NADA 2026 on the horizon, take a look back at the key insights and innovations that came out of last year’s event.
You know better than anyone how important it is to catch your customers’ attention. What makes your store different from the one a few miles away? How are you highlighting the four-door, blue sedan to stand out from the competition? Check out this article to learn three ways to leverage AI to elevate your dealership’s inventory — and get it done faster.
Top Connected Episodes in 2025:
AI is a growing topic in automotive, and it shouldn’t require a software engineering degree to understand. In this episode, AJ not only shares details on Rey and the next chapter of AI at Reynolds, but he also breaks down some of the basics of automotive AI today and into the future.
Russell Richardson has built an impressive presence on social media as RussFlipsWhips. In this episode, he shares his tips for dealerships and individuals trying to build up a social media presence of their own.
As a fifth-generation dealer, Nathan has a great vision for the future of our industry’s growth. In this episode, he shares this vision and actionable ways dealers can create opportunities and build good team buy in when implementing new technologies.
Brad Gelber, director of marketing at West Herr Auto Group, joined Connected for a fun conversation about his experience with celebrity partnerships, most notably with Buffalo Bills quarterback Josh Allen.
As the chair of the automotive marketing and management program at Northwood University, Elgie is dedicated to helping people develop the skills they need to be successful in automotive. Listen as he shares his expertise on the importance of building relationships and connections in the automotive industry.
Heading into the new year, these stories will remain front and center — while driving new ideas to reshape the industry. Want to ensure you never miss a new insight?
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Here’s to 2026!
