Take Back Ownership of Your Prospects

Dave, a salesman at RU Motors, approaches the sales desk, looking worried.

“Mike?” he asks, apprehensively.

“Good morning, Dave,” Mike responds, not looking up from his computer. “What’s going on?”

“I was talking to this customer, Julie. She asked for Todd and… disappeared.” Dave recalls the event. Julie had barely walked in the door when there was a small poof and she was gone in a puff of smoke. Dave was left looking around, wondering if he was going crazy.

Mike looks toward him. “Did you get her phone number? Her email address?”

Dave sighs and shakes his head. “No, no. And then I was talking to John — another customer.” He remembers being out on the lot, talking to the young man in a suit. “And he asked for Todd, and then — poof — gone.”

Mike looks up at Dave in shock. “What do you mean John ‘poofed’?”

Dave stares intently at Mike. “Magic trick.” Mike doesn’t understand. Near the front entrance, they hear another poof.

Another salesman is left with his hand out as if to shake someone’s hand. Smoke softly disappears in front of him. He looks quite confused.

“That’s what happened to you?” Mike asks.

Dave nods. Mike continues, “We let Todd go last week.” He sighs as it dawns on him. “Those are his customers.”

Over at Gaffney Automotive, a salesman smugly answers his phone. “This is Todd. Hey, Julie! I’ll be here until six. Just stop on by. That sounds good!”

John, the young man in the suit, approaches Todd on the lot. “Hey, John,” Todd says. “How’s it going? It’s been a while.” They shake hands.

Another customer walks out from behind a car. “Hey, Todd,” he says. “You know what? I’ll take this one.”

“Alright, sounds good!” Todd responds. “Hey, John, I’ll be right with you. We just need to fill out some paperwork.”

The average lifetime value of a customer is $332,000. They’re your customers. Don’t let them disappear with Todd.

For more information on Reynolds Integrated Telephone System and MyRITS, call 888.879.7989.