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A changed consumer and an expanding digital world is at the heart of a new retailing crisis, with the automotive retailer caught up in the middle.
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Take a look at lessons learned from Disney that can apply to dealerships.
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A visual depiction of the Auto Accessories Trend Report and what it means to you.
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For automotive retailers, the lesson today is this: A dealer’s fiercest competitor is not the dealership down the street; the real competition is the status quo.
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Best practices extend well beyond the realm of IT, passwords, and log-in screens.
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Explore trends that are changing consumer expectations for every retail experience, including dealerships.
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Improve acquiring, appraising, and managing aged inventory to fully maximize profits.
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Examine changing expectations for the workplace, the business impacts of turnover, and how those trends intersect.
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Make the right first impression by handling calls correctly.