“I was impressed with the experience from start to finish.”
Scott, a small business owner, is a high mileage driver who turns a vehicle every couple of years. Recently, he had the unique opportunity of buying the same type of vehicle from two different dealerships within the span of a month. Watch his story.
Why is Scott's Story Important?
Customers are loyal to experiences, not companies.
Of customers have switched at least one provider because of poor service.
Microsoft
Of customers expect companies to understand their needs and expectations.
SalesForce
Learn more about how leveraging technology can improve your customer's experience.
