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Chevrolet of Montebello Testimonial

Chevrolet of Montebello was using CDK's DMS and was experiencing tremendous inefficiencies. The dealership had to integrate multiple vendors for simple functions like desking, CRM, and running credit. Chris Teague, the dealer principal, realized integration wasn't the answer. He needed to replace manual steps with technology that would provide easy, intuitive processes. 

He completed a process analysis with Reynolds and Reynolds and found untapped areas for efficiency and profitability. He looked at CDK's latest system but quickly realized Reynolds Retail Management System was the only way to truly deliver results with a digitized system. 

"It takes five products to do what Reynolds does with one."

Joe Laham, president of Premier Automotive Group, relied on CDK, Dealertrack, and Reynolds to run his dealerships.

He soon realized he need a single platform to use across all his locations. He did his homework on all the vendors and completed a process analysis with Reynolds.

He found Reynolds Retail Management System was the only system that made him look twice.

Premier Companies Testimonial

Process Analysis: What's next?

Process Analysis Step 1

Schedule a no-cost, in-depth analysis of your dealership's current operations including both processes and technology usage.

Process Analysis Step 2

An automotive specialist will visit your dealership to review current processes, conduct mystery shops, and talk with team members.

Process Analysis Step 3

Hold a review meeting with management to review findings and discuss recommendations for improvement. 

Results From Reynolds

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Increased PVR by $400

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New Car Sales Up 22%

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Increased Sales CSI to 92%

It all starts with a process analysis. Schedule yours today!

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process analysis Chevy of Montebello premier auto group premier companies