Pablo Di'Paola - Retail Management Intelligence - Testimonial

I build all of my own reports in Retail Management Intelligence. I’m comfortable in it and can get around in about 5 minutes for anything I need. In essence, we close 30% of upsell opportunities. The only way to get the remaining 7 out of 10 back is by marketing to them, or reaching out to them later down the road. But how do you track that data? How do you know that information? There are a lot of steps that go into it with vendors like Epsilon and Affinitiv, but with Retail Management Intelligence, it automatically logs declined recommendations so you can create a customer report and send that information out.