Let us help you.

Get the most out of your investment in Reynolds. Reynolds Software Education has a class for every dealership role. We offer a variety of training options to meet your needs. Our team of experienced instructors goes beyond the syllabus, taking the time to help you understand how to better use your products.

If you just need a quick refresher, or are starting from scratch, we have options that will fit your schedule. See all available classes.

Types of training:

Free Webinars

These short, free sessions are available online and cover a variety of topics each month. Topics include: keyboard shortcuts, introductory product sessions, and building reports. There’s something for every department.

‘Net Classes

If you need more in-depth training, these interactive online classes let you get more personal attention from our instructors. The purpose is to train you on how to use your software applications. In this environment, your trainer can view your screen and jump in when you need extra help. With hands-on, real-world examples, you will learn by doing.

Classroom Training

Get out of your dealership and spend some time with us. Designed to go deep into specific departments of your dealership, this manager-level training takes place at our facilities in Dayton, OH and Houston, TX. Get away from the distractions of your dealership, and connect with Reynolds experts who understand the software best.

Training On-Demand

See a class you want to take, but the class time doesn’t fit your schedule? We can set up individualized sessions for any course we offer, customizing the content to fit your specific needs. Email SED@reyrey.com to request an on-demand class.

Consulting

Get the most out of your investments; learn and enforce best practices from experts while maximizing system usage. We work in your dealership, with your staff, to build a customized consultation package that meets your dealership’s exact business needs and goals. Learn more about Reynolds Consulting Services.

“Any time questions were asked, the instructor did very well answering. I highly recommend the experience.”

Tony Audino
Clawson Honda of Fresno
Testimonial - Training - Clawson Honda of Fresno
Clawson Honda of Fresno Logo

“The instructors made the material easy to understand and they had a wonderful way of connecting with their audience.”

Rick Tappan
Dempewolf Ford Lincoln
Testimonial - Training - Dempewolf Ford Lincoln
Dempewolf Ford Logo

“The instructors were great and had a lot of energy. They kept the class moving, but everything was very well covered.”

Danny Hipps
Phil Wright Autoplex
Testimonial - Training - Phil Wright Autoplex
Phil Wright Autoplex

Available Training

Prerequisite Course Required
Courses
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Dealership Area
Type
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DMS
Area | DMS | Course Date Location Price Register
Service
ERA-IGNITE

ASVC102 - Pending Services

Learn how to use the Pending Service screen to do daily tasks like sending estimates to the parts department or service advisor, combine and approve diagnostic lines, approve sold items,… Show more

Learn how to use the Pending Service screen to do daily tasks like sending estimates to the parts department or service advisor, combine and approve diagnostic lines, approve sold items, mark declined items as recommended not done.


ASVC101 is recommended before taking this class.


90 minutes
Online
$99.00
Not Featured
Service
ERA-IGNITE

ASVC103: Advanced Service Reports and Specifications

Learn how to run and analyze the Upsell Analysis, Upsell from Declined Services, and Advanced Service Cycle times Reports. Learn how to set up report card notifications, service flag… Show more

Learn how to run and analyze the Upsell Analysis, Upsell from Declined Services, and Advanced Service Cycle times Reports. Learn how to set up report card notifications, service flag specifications, pending services specifications, and the My Procedures navigation folder.


90 minutes
Online
$99.00
Not Featured
Dealership-wide
ERA-IGNITE

EIIN: Introduction to ERA-IGNITE

This webinar introduces users to signing in to ERA-IGNITE, launching applications, and using keyboard navigation.


This webinar introduces users to signing in to ERA-IGNITE, launching applications, and using keyboard navigation.


30 minutes
Online
Free
Not Featured
Service
POWER

TEC101: Technician Electronic Control Technician Functions

Learn about an overview of the Technician Electronic Control (TEC) application. Learn the process used to begin a repair order, how to use the Service Department Scheduling (SDS) application to… Show more

Learn about an overview of the Technician Electronic Control (TEC) application. Learn the process used to begin a repair order, how to use the Service Department Scheduling (SDS) application to find and complete jobs, display a vehicle’s service history, and order parts from the parts department.


90 minutes
Online
$99.00
Not Featured
Service
POWER

TEC102: Technician Electronic Control Electronic Mail, Final Flagging, and Invoicing Options

Learn how to send and review emails, flag repair orders by verifying flagging information entered in the SDS application, and set up printing technician times when a repair order is invoiced.


Learn how to send and review emails, flag repair orders by verifying flagging information entered in the SDS application, and set up printing technician times when a repair order is invoiced.


90 minutes
Online
$99.00
Not Featured
Accounting and HR
ERA

DRAC: Dynamic Reporting Accounting

Learn to use ERA Dynamic Reporting to build an accounting-specific report designed to pull targeted information not available in the standard reports.


Learn to use ERA Dynamic Reporting to build an accounting-specific report designed to pull targeted information not available in the standard reports.


30 minutes
Online
Free
Not Featured
Service
POWER

TEC103: Technician Time Card, Reports, and TEC Control Programs

Learn how to maintain and override technician times, request and review reports, and customize your TEC application.


Learn how to maintain and override technician times, request and review reports, and customize your TEC application.


90 minutes
Online
$99.00
Not Featured
F&I, Sales
DMS-Neutral

CMVR: Vehicle Records in Contact Management

This webinar teaches you how to review and utilize the information available about your vehicle inventory through Contact Management.


This webinar teaches you how to review and utilize the information available about your vehicle inventory through Contact Management.


30 minutes
Online
Free
Not Featured
Service
POWER

SPG101: Service Pricing Guide Estimates, Reservations, and Repair Orders

Learn how to give detailed estimates with consistent pricing, add estimates, add reservations from estimates, search for operation codes, add multiple operation codes at one time, add Service… Show more

Learn how to give detailed estimates with consistent pricing, add estimates, add reservations from estimates, search for operation codes, add multiple operation codes at one time, add Service Pricing Guide sublines, modify labor lines, sell parts to a repair order, flag Service Pricing Guide labor lines, charge parts to the correct labor lines, and add additional operation codes while flagging.


90 minutes
Online
$99.00
Not Featured
Service
POWER

SPG102: Service Pricing Guide Adding Estimates without a VIN and Diagnostic Estimates

Learn how to add estimates without a VIN, and use diagnostic estimates.


Learn how to add estimates without a VIN, and use diagnostic estimates.


90 minutes
Online
$99.00
Not Featured
Questions?

Email us at SED@reyrey.com or call us at 937.485.1700.