Build lifelong customer relationships across your dealership.

Contact Management is a comprehensive, web-based CRM system for your entire dealership. Built into your Retail Management System, it accesses your single name file. Updates to customer information are made consistently, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. Detailed reports let you see what tasks have been completed, which are still pending, and other recommendations for contacting your customers. The mobile app, DigiSales™, enables you to know exactly what happens to customers on your lot and better support your sales staff. Certified by over 30 OEMs for lead integration and reporting, Contact Management can receive and report on internet leads to your OEM without disrupting your business.

Terry Lee Hyundai Contact Management Testimonial

Benefits of Contact Management

  • Single point of entry for all data that flows to the Retail Management System.
  • Always have the most up-to-date customer information throughout your system.
  • Effectively manage and enforce your sales process using the DigiSales™ mobile app.
  • Achieve better CSI with results-based scheduling.
  • Access your CRM anytime, anywhere, on any device with an Internet connection.
What Happens During Your Negotiation Process?
First name is not valid.Last name is not valid.Phone number is not valid.Dealership/company is not valid.

What's next

After clicking submit, a specialist will contact you shortly via phone or email to discuss your needs. We value your privacy and will not share your information with other third-party providers.

Prefer to call?

ERA and POWER: 800.767.7879

ERA Documents: 800.344.0996

POWER Documents: 800.999.6348

Support: 800.767.0080

cm crm contact management responsive online web tablet mobile customer name file namefile duplicate repeated repitition repetition managerment tool solution app list mgt client