Hold salespeople accountable for building customer relationships in real-time.
Contact Management is a comprehensive, dealership-wide CRM. Built into your Retail Management System, it accesses your single name file. Customer information is instantly synced so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying data to increase efficiency and create a seamless process. Armed with detailed reports, you know what tasks are complete, which are pending, and other recommendations for contacting customers. The mobile app, DigiSales™, allows for full control of the sale as it happens. You’ll know exactly what happens with every customer so you can better support the sales staff. Certified by over 30 OEMs for lead integration and reporting, Contact Management can receive and report on internet leads to your OEM without disrupting your business.
Benefits of Contact Management
- Single point of entry for all data that flows to the Retail Management System.
- Always have the most up-to-date customer information throughout your system.
- Effectively manage and enforce your sales process using the DigiSales™ mobile app.
- Achieve better CSI with results-based scheduling.
- Access your CRM anytime, anywhere, on any device with an Internet connection.
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