San Leandro Honda Prioritizes Transparency and Customer Service with AutoVision

San Leandro Honda Testimonial

“This data-driven approach ensures that each vehicle is both a viable purchase for the customer and a profitable transaction for the dealership.”

Location
San Leandro Honda, CA
Contact
Jose Mendoza, General Manager

Building trust with customers is essential, and the data from AutoVision allows us to show up with facts:

Used vehicles have been an ever evolving part of our business since the onset of COVID. With prices skyrocketing, limited used inventory, and fluctuations in new car availability, keeping up is a constant struggle.
Books go up and down as new cars fluctuate, so you can see swings in the thousands from one week to the next in pricing at the auction. If you don’t pass that information on to your client, they may just think you don’t know what you are doing, and they will go on to a dealership down the way.
Data is paramount. You need to know what you can hold on, and what you have to move quickly. You need to know what that trade-in you are looking at would be replaced for, and what you can sell it for after you get through service.
You take all this together and you can better go to your customers and give a good, thorough explanation of why your car is priced right, and (why it is) the right car for them.

Solutions Used


The Results

The recent integration of AutoVision has further streamlined operations. This connected system facilitates more efficient data sharing and process management, enhancing overall operational efficiency and customer service.
Decisions hinge on understanding market dynamics, assessing the potential of trade-ins, and calculating service and sale prices. This data-driven approach ensures that each vehicle is both a viable purchase for the customer and a profitable transaction for the dealership.
It is extremely helpful to have Reynolds and Reynolds send things right to AutoVision, and vice versa, instead of having a few different windows open and doing double and triple versions of the same thing in different systems. Once in Reynolds or AutoVision, it pushes to the other, from there it gets sent to all of our third-party vendors.

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