The Results
Recall Management applies to all aspects of my business, seamlessly running in the background. It checks the VIN number of every vehicle entered, gathers extensive recall data, and provides all the information I’m looking for including: a description of any open recalls, the recommended action to fix the recall, the parts’ availability, the estimated labor time, and the reimbursement amount.
My favorite part about Recall Management is it’s transactional in nature. It provides a visual Stop-Sale indicator and a notification to prevent the accidental sale of a vehicle with an open recall. You can clearly see if a vehicle has an open recall in multiple departments, whether it’s sales, accounting, or even back in service.
Recall Management also automatically checks for recalls on trade-in inquiries. In these situations, information on factory defects that are not yet NHTSA recalls aren’t always readily available from other sources. That used to put my dealership at risk for a product liability lawsuit.
Those are concerns of the past, because Recall Management is continuously running in the background. I know every vehicle being stocked in, traded in, sold, or serviced is being checked for recalls automatically, without question. And best of all, it’s extremely easy to run.
