Everything In View
The best part about FOCUS for everyone is having everything we need on one screen. FOCUS takes key pieces of information and displays it on the dashboard in real-time. We don’t even have to refresh anything, it updates on its own.
I can’t tell you how much time I save. I love that I get an overview of the entire dealership and can hold my dealership staff more accountable for things like follow ups and completing sales steps on the mobile app.
I’m also a big fan of the mobile manager and instant messaging feature in FOCUS. We’re not always at our desks, so the fact that a sale can be completed and we can communicate with each other remotely is huge. Being able to do something as simple as send an instant message through our CRM and receive it on our app has really streamlined communication throughout the dealership.
We’re very happy we decided to use Reynolds for our customer relationship management system because, stacked against other CRM tools in the industry, FOCUS far exceeds the competition.
