System Tips: ERA-IGNITE Parts Inquiry Window

Parts Person working on a computer.

Learn how to use Parts Inquiry to quickly find pricing, availability, bin location, and other important information for multiple parts in one place.

11/11/2026
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Article Highlights

  • Learn how to look up information for multiple parts at once with Parts Inquiry.
  • See how to customize Parts Inquiry to display the information you use most.

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When you need pricing, availability, bin locations, or other information for several parts, looking them up individually can slow you down. Parts Inquiry lets you review information for up to 200 parts at once, helping you find what you need faster.

Accessing the Parts Inquiry Window

From the ERA-IGNITE home page, go to Applications > Parts > Tools > Parts Inquiry.
Bonus tip: From within the Parts application, press Ctrl + I to quickly open Parts Inquiry.
Parts Inquiry Window
Utilizing the Parts Inquiry Window

Imagine you’re helping several people at once. A customer needs pricing, a technician needs to know whether a part is available, and another employee needs several bin locations. You can enter each of those parts into Parts Inquiry and review the information together.

In the window, you’ll find three sections to help you set up and review your inquiry:
Parts Inquiry Window with Boxes
  • The Pricing section (highlighted in red) lets you select a specific customer or price level to view accurate pricing.
  • The Part Entry section (highlighted in blue) lets you enter the make, part number, and quantity. We’ll focus on this section.
  • The Additional Information section (highlighted in yellow) lets you view more details about the selected part.
Enter a part number in the Part # field. Then select Add (Enter) or press Enter on your keyboard. Repeat this process for each part you want to review.

Bonus tip: Select Import Catalog to import an electronic parts catalog from the manufacturer.
The columns shown by default are only a starting point. You can customize them based on the information you use most by adding needed columns, removing unused ones, and moving the most important columns where you want them.

Looking for an alternate part, the last sale date, or a part description? Right-click any of the column headers and select the columns option. This gives you the option to add up to 47 different columns of information. You can select multiple options at once by holding the Control key while selecting your desired columns.

Bonus tip: Drag and drop columns to put the information you use most where you want it.

After inquiring about all these parts, you can give the desired information to each of your customers or employees quickly.

If your customer wants to buy these parts, you can roll the desired parts onto an invoice directly from the Parts Inquiry window using the Roll button on the bottom right hand of the screen. This gives you an additional option to save time.

This window gives you the ability to find information on a significant number of parts, to help save you time while assisting employees and customers.

Looking to learn more? Visit www.reyrey.com/training to explore upcoming training opportunities.