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<!-- wp:reyrey-js/list-item {"content":"Boost efficiency with skill-based job assignments."} /-->
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<div class="wp-block-reyrey-js-column"><!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eIn the service department, every minute matters. But when time gets lost due to poor job assignments, inefficient workflows, or unnecessary interruptions, it hurts more than just productivity — it impacts customer satisfaction, employee morale, and your bottom line.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eWhat if your technicians were automatically assigned the right jobs — the ones best matched to their skills — and never had to wait for parts or paperwork? What if advisors had more time to focus on customers instead of constantly juggling updates? These aren’t trick questions. The solution is real and simpler than you think.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003e\u003cspan data-contrast=\u0022auto\u0022\u003eAssign Smarter, Not Harder\u003c/span\u003e\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eManual dispatching can cause problems when jobs are assigned to the wrong technicians or in the incorrect order. This leads to delays and rework, wasting time and talent.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eImagine this: Stephanie, your top diagnostic expert, is doing an oil change. No one told her a new tech was available for that quick job. Meanwhile, Jacob, the newer tech, struggles with a check engine light. He tries hard but makes mistakes. Now, Stephanie must step in to fix things. She could have completed the job correctly the first time, but now her time is spent on rework, causing further delays.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eTheir time is underutilized, leaving both Stephanie and Jacob feeling undervalued. Stephanie wonders why no one assigned her a job that matched her skills, while Jacob feels discouraged.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eWhen jobs are automatically assigned based on skills and availability, these mismatches disappear. The result is a smoother workflow, allowing the right people to handle the right jobs the first time. It reinforces the importance of your technicians’ time and talents, which is a strong motivator in a competitive job market. But most importantly, you can promise customers accurate timelines — and actually deliver.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003e\u003cspan data-contrast=\u0022auto\u0022\u003eGo Digital, Stay Connected\u003c/span\u003e\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eIn today’s fast-paced world, time matters to your business and your customers.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eWould you rather have customers surprised by the fast speed of your service department or frustrated in the waiting area because the maintenance on their car is taking so long?\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eTake Steve, a service advisor who used to juggle walk-ins and technician updates while also manually assigning new ROs. A paper-based dispatching process can lead to technicians’ cherry-picking jobs or waiting around for assignments causing delays and uneven workloads. Now, with digital tools in place, updates are automatically sent to a technician’s screen or mobile device. Techs can get notifications when parts arrive and instantly resume work on pending ROs, no need to wait for someone to manually reassign or flag it. Steve is now able to greet and consult with customers, offering his full attention without the interruptions of multitasking.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eThese changes do more than just speed things up. They reduce frustration, minimize downtime, and keep technicians where they’re most valuable: in their bays. And when techs are focused, customers feel it — shorter wait times, fewer callbacks, and a smoother overall experience. You’ll have your customers saying, “Wow, already? That was fast!”\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003e\u003cspan data-contrast=\u0022auto\u0022\u003eThe Right Tools\u003c/span\u003e\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eSo, can the right jobs be assigned to the right technicians — the first time, every time? Can advisors have more time to focus on customers instead of constantly juggling updates?\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eIt’s possible, with the \u003c/span\u003e\u003ca href=\u0022/solutions/service-operations/technician-dispatching\u0022 target=\u0022_blank\u0022 data-entity-reference=\u0022{\u0026quot;id\u0026quot;:\u0026quot;4672\u0026quot;,\u0026quot;title\u0026quot;:\u0026quot;Technician Dispatching - Refresh (en:4672) [Product Page - Refresh]\u0026quot;,\u0026quot;type\u0026quot;:\u0026quot;product_page\u0026quot;,\u0026quot;entityType\u0026quot;:\u0026quot;node\u0026quot;,\u0026quot;lang\u0026quot;:\u0026quot;en\u0026quot;,\u0026quot;url\u0026quot;:\u0026quot;/solutions/service-operations/technician-dispatching\u0026quot;}\u0022\u003eright tools\u003c/a\u003e\u003cspan data-contrast=\u0022auto\u0022\u003e and improved workflows.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eSmarter workflows don’t just keep technicians in their bays — they keep your entire service operation moving efficiently. With the right tools in place, you can automatically assign jobs based on skill and availability, keep advisors focused on customers, and eliminate the bottlenecks that slow everything down.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eThis isn’t about working harder — it’s about working smarter. When your team is empowered to do what they do best, you deliver faster service, reduce costly rework, and create a better experience for everyone who walks through your doors.\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan data-contrast=\u0022auto\u0022\u003eTransform how you support your team — and see the impact across your entire shop.\u003c/span\u003e"} /--></div>
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