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<!-- wp:reyrey-js/list-item {"content":"Mobility not only improves employee efficiency, but streamlines processes. "} /-->
<!-- wp:reyrey-js/list-item {"content":"There's always opportunity to add mobility in your dealership."} /-->
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<div class="wp-block-reyrey-js-column"><!-- wp:reyrey-js/paragraph {"content":"In today’s world, mobility means more than just being able to do something on your phone. It means using mobile devices to add flexibility, increase transparency, and speed up communication between people and businesses."} /-->
<!-- wp:reyrey-js/paragraph {"content":"In your fixed operations department, mobility is the key to success. In fact, if you have the ability to communicate via text with consumers, they are \u003ca href=\u0022https://www.g2.com/articles/sms-marketing-statistics?utm_campaign=RR-Fu…\u0026amp;utm_source=Fuel-Mobility%20stat\u0026amp;utm_medium=Fuel-Mobile%20Service%20Drive%20quiz\u0022\u003e\u003cstrong\u003e134% more \u003c/strong\u003e\u003c/a\u003elikely to respond to a text over an email. Texting your customers pictures of recommended repairs could mean more successful upsell opportunities, or closing an RO out faster because you can text them a link to pay online. When you start adding mobility to your processes, you can increase employee efficiency by eliminating manual steps that waste time."} /-->
<!-- wp:reyrey-js/paragraph {"content":"How mobile is your service department operating today? Ask yourself these questions and count the number of \u0022yes\u0022 answers you have to see how mobile your service department is below:"} /-->
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<!-- wp:reyrey-js/list-item {"content":"Can your customers schedule an appointment online or on their phone? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"Can you advisors complete a digital walk-around inspection? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"Can you techs send photos and videos of the repair to a customer to help explain the work that needs to be done? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"\u003cspan class=\u0022RR-Font-Weight Normal\u0022\u003eAre your techs and advisors able to communicate with each other with notifications and alerts to their phones?\u003c/span\u003e \u003cspan class=\u0022RR-Font-Weight Normal\u0022\u003eYes or No\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/list-item {"content":"Can your advisors share recommended work with customers online or with their phone? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"Can your customers approve recommended work online or with their phone? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"Can you send customers a link, connected to your DMS, that allows them to pay for the work on their phone? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"Can you email a link to customers where they can access all their digital service documents in a convenient online portal? Yes or No"} /-->
<!-- wp:reyrey-js/list-item {"content":"Are your advisors able to send automated follow-up to customers on previously declined services? Yes or No"} /-->
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<!-- wp:reyrey-js/paragraph {"content":"0-3 \u0022Yes\u0022 - Mobile Minimalist","fontFamily":"Bold","fontFamilyClass":"FF-Bold"} /-->
<!-- wp:reyrey-js/paragraph {"content":"Your service department has a lot of opportunity to add mobility. You’re probably experiencing bottlenecks at check-in, customers declining recommended services, or poor communication with customers can all be improved with mobility. Review your gaps, talk to your team, and start figuring out ways you can add more mobility to your fixed department."} /-->
<!-- wp:reyrey-js/paragraph {"content":"4-7 \u0022Yes\u0022 - Moderately Mobile","fontFamily":"Bold","fontFamilyClass":"FF-Bold"} /-->
<!-- wp:reyrey-js/paragraph {"content":"You’re mobile in some areas of service, but there’s room for improvement. Take a look at your processes to figure out what’s holding you back. With more mobile processes, you’re able to free up your advisors for more productive tasks like ensuring upsell opportunities are presented to every customer, every time."} /-->
<!-- wp:reyrey-js/paragraph {"content":"8+ \u0022Yes\u0022 - Mobile Master","fontFamily":"Bold","fontFamilyClass":"FF-Bold"} /-->
<!-- wp:reyrey-js/paragraph {"content":"You’re mobile! With an ever-changing industry, continue to review your processes and ways to improve your customers’ experiences. Ensure your technology is up-to-date and that your team is utilizing it fully. More mobility in your store means more efficient processes. There’s always room for growth!"} /-->
<!-- wp:reyrey-js/paragraph {"content":"Mobility improves employee efficiency, streamlines operations, and gives you additional chances at profit opportunities. Ready to go mobile? \u003ca href=\u0022/solutions/service-operations\u0022 target=\u0022_blank\u0022\u003eLearn more\u003c/a\u003e about how you can make your service operations more efficient."} /--></div>
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