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<!-- wp:reyrey-js/list-item {"content":"Upkeep on ROs is crucial to running a successful service department."} /-->
<!-- wp:reyrey-js/list-item {"content":"Effectively track revenue with ROs."} /-->
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<div class="wp-block-reyrey-js-column"><!-- wp:reyrey-js/paragraph {"content":"You have hundreds, maybe even thousands, of repair orders (ROs) moving through the service department each month. It’s possible some have slipped through the cracks and have not been properly closed."} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eROs mistakenly left open can lead to audit issues and missing revenue.\u003c/span\u003e To find and close any of these repair orders and avoid these problems down the road, you can run a simple report in ERA-IGNITE."} /-->
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<!-- wp:reyrey-js/paragraph {"content":"The \u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eOpen ROs\u003c/span\u003e report has four options to help you quickly identify open ROs. You can view:"} /-->
<!-- wp:reyrey-js/list {"ordered":false} -->
<!-- wp:reyrey-js/list-item {"content":"All open ROs."} /-->
<!-- wp:reyrey-js/list-item {"content":"ROs with Customer Pay open."} /-->
<!-- wp:reyrey-js/list-item {"content":"ROs with only Warranty and Internal Pay open."} /-->
<!-- wp:reyrey-js/list-item {"content":"ROs invoiced but not closed."} /-->
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<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eEach option produces a list, organized with the oldest RO first.\u003c/span\u003e When using the \u003cstrong\u003eDetail Report Format\u003c/strong\u003e in the \u003cstrong\u003eReport Criteria\u003c/strong\u003e section, you can drill down into the \u003cstrong\u003eRepair Order Billing\u003c/strong\u003e screen by clicking the RO number. This makes it quick and easy to review the open ROs and determine if they should be closed."} /-->
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<!-- wp:reyrey-js/paragraph {"content":"You can use the \u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eDepartment\u003c/span\u003e and \u003cstrong\u003eBill Type\u003c/strong\u003e checkboxes, along with the \u003cstrong\u003eAdvisors\u003c/strong\u003e and \u003cstrong\u003eMakes\u003c/strong\u003e fields to narrow your results in the \u003cstrong\u003eOpen ROs\u003c/strong\u003e section."} /-->
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<!-- wp:reyrey-js/paragraph {"content":"Run these lists at least monthly to make sure all ROs are properly closed and all billing issues are resolved promptly."} /-->
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