<!-- wp:reyrey-js/page-data {"data":{"icalc":{"formulas":[],"fields":[]}},"lock":{"remove":true,"move":true}} /-->
<!-- wp:reyrey-js/section {"videoSrc":"","customClasses":"Bottom-Spacing-None","customClassesObject":{"Bottom Spacing":"Bottom-Spacing-None"},"backgroundSrc":""} -->
<div class="wp-block-reyrey-js-section"><!-- wp:reyrey-js/row {"template":[["reyrey-js/column",{"layout":{"s":{"colSpan":4},"m":{"colSpan":6},"l":{"colSpan":12},"xl":{"colSpan":12}}}]],"gridLayoutValue":"100","customClasses":"Bottom-Spacing-None","customClassesObject":{"Bottom Spacing":"Bottom-Spacing-None"}} -->
<!-- wp:reyrey-js/column {"layout":{"s":{"colSpan":4},"m":{"colSpan":6},"l":{"colSpan":12},"xl":{"colSpan":12}}} -->
<div class="wp-block-reyrey-js-column"><!-- wp:reyrey-js/flex {"verticalAlignmentClass":"Vertical-Alignment-Center","gap":1} -->
<!-- wp:reyrey-js/group {"width":3} -->
<!-- wp:reyrey-js/image {"mid":"11729","size":"4"} /-->
<!-- /wp:reyrey-js/group -->
<!-- wp:reyrey-js/heading {"text":"Article Highlights","level":2,"fontSize":"22","fontFamily":"SemiBold","fontSizeClass":"FS-22","fontFamilyClass":"FF-SemiBold"} /-->
<!-- /wp:reyrey-js/flex -->
<!-- wp:reyrey-js/list {"customClasses":"Top-Spacing-Six Bottom-Spacing-Six","customClassesObject":{"Top Spacing":"Top-Spacing-Six","Bottom Spacing":"Bottom-Spacing-Six"},"columns":2} -->
<!-- wp:reyrey-js/list-item {"content":"How combining three types of data helps make more informed decisions."} /-->
<!-- wp:reyrey-js/list-item {"content":"Leads with more data close 4.1x as often."} /-->
<!-- /wp:reyrey-js/list --></div>
<!-- /wp:reyrey-js/column -->
<!-- /wp:reyrey-js/row -->
<!-- wp:reyrey-js/row {"template":[["reyrey-js/column",{"layout":{"s":{"colSpan":4},"m":{"colSpan":6},"l":{"colSpan":12},"xl":{"colSpan":12}}}]],"gridLayoutValue":"100"} -->
<!-- wp:reyrey-js/column {"layout":{"s":{"colSpan":4},"m":{"colSpan":6},"l":{"colSpan":12},"xl":{"colSpan":12}}} -->
<div class="wp-block-reyrey-js-column"><!-- wp:reyact/divider {"colorType":"Silverchalice"} -->
<div class="wp-block-reyact-divider"><div></div></div>
<!-- /wp:reyact/divider --></div>
<!-- /wp:reyrey-js/column -->
<!-- /wp:reyrey-js/row --></div>
<!-- /wp:reyrey-js/section -->
<!-- wp:reyrey-js/section {"videoSrc":"","backgroundSrc":""} -->
<div class="wp-block-reyrey-js-section"><!-- wp:reyrey-js/row {"template":[["reyrey-js/column",{"layout":{"s":{"colSpan":4},"m":{"colSpan":2},"l":{"colSpan":4},"xl":{"colSpan":4}}}],["reyrey-js/column",{"layout":{"s":{"colSpan":4},"m":{"colSpan":4},"l":{"colSpan":8},"xl":{"colSpan":8}}}]],"gridLayoutValue":"33-66"} -->
<!-- wp:reyrey-js/column {"layout":{"s":{"colSpan":4},"m":{"colSpan":2},"l":{"colSpan":3},"xl":{"colSpan":3}},"stickyOption":"Sticky"} -->
} --><div class="wp-block-reyrey-js-column">
<!-- wp:reyrey-js/heading {"text":"Subscribe to Fuel","level":2,"fontSize":"22","fontFamily":"SemiBold","fontSizeClass":"FS-22","fontFamilyClass":"FF-SemiBold"} /-->
<!-- wp:reyrey-js/paragraph {"content":"Get the inside scoop on industry trends as well as helpful system tips and educational articles.","fontFamily":"Light","fontFamilyClass":"FF-Light","customClasses":"Bottom-Spacing-Three","customClassesObject":{"Bottom Spacing":"Bottom-Spacing-Three"}} /-->
<!-- wp:reyrey-js/form {"formType":"Hubspot Form","hubspotEntity":{"value":188,"label":"FUEL Subscribe (188)","jsonapi":{"type":"block_content\u002d\u002dhubspot_component","id":"49a2b297-80a1-4f0e-81af-75f7150bdb13","links":{"self":{"href":"https://stage.reyrey.com/jsonapi/block_content/hubspot_component/49a2b2…;}},"attributes":{"drupal_internal__id":188,"info":"FUEL Subscribe"}}}} /-->
</div>
</div>
<!-- /wp:reyrey-js/column -->
<!-- wp:reyrey-js/column {"layout":{"s":{"colSpan":4},"m":{"colSpan":4},"l":{"colSpan":7,"colStart":5},"xl":{"colSpan":7,"colStart":5}}} -->
<div class="wp-block-reyrey-js-column"><!-- wp:reyrey-js/paragraph {"content":"Predictive data is a hot topic. Companies like \u003ca href=\u0022http://fuel.reyrey.com/sales-and-fi/2019/05/the-power-of-predictive-ana…\u0022 target=\u0022_blank\u0022 rel=\u0022noopener noreferrer\u0022\u003eTarget and Amazon\u003c/a\u003e are leading the charge to analyze customer behaviors and profiles to determine buying likelihood. What do they have in common? The fuel to their fire."} /-->
<!-- wp:reyrey-js/paragraph {"content":"Solid \u003ca href=\u0022/solutions/customer-relationship-management/xtreamservice\u0022 target=\u0022_blank\u0022 data-entity-reference=\u0022{\u0026quot;id\u0026quot;:\u0026quot;4526\u0026quot;,\u0026quot;title\u0026quot;:\u0026quot;XtreamService - Refresh (en:4526) [Product Page - Refresh]\u0026quot;,\u0026quot;type\u0026quot;:\u0026quot;product_page\u0026quot;,\u0026quot;entityType\u0026quot;:\u0026quot;node\u0026quot;,\u0026quot;lang\u0026quot;:\u0026quot;en\u0026quot;,\u0026quot;url\u0026quot;:\u0026quot;/solutions/customer-relationship-management/xtreamservice\u0026quot;}\u0022\u003epredictive analytic engines are fueled by three types of data\u003c/a\u003e: demographic, behavioral, and transactional. They’re hot on their own, but when combined together, the results are like wildfire. With a single data point, you might know who is going to buy. If you add another, you’ll know what \u003cem\u003eexactly\u003c/em\u003e they’ll buy. You’ll go from scoring customers here and there, to disrupting the buying cycle and retaining customers 4.1x as often\u003ca name=\u0022_ftnref1\u0022 href=\u0022#_ftn1\u0022 target=\u0022_blank\u0022 rel=\u0022noopener noreferrer\u0022\u003e[1]\u003c/a\u003e."} /-->
<!-- wp:reyrey-js/paragraph {"content":"Here’s a breakdown of what goes into each type of data and how they fuel predictive analytics engines:"} /-->
<!-- wp:reyrey-js/list {"ordered":true} -->
<!-- wp:reyrey-js/list-item {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eDemographic\u003c/span\u003e"} /-->
<!-- /wp:reyrey-js/list -->
<!-- wp:reyrey-js/paragraph {"content":"This is defined as statistical information about a population, based on DMS or census data. These demographics create profiles based on characteristics such as age, gender, location, job, income, education, housing, and more."} /-->
<!-- wp:reyrey-js/list {"ordered":true} -->
<!-- wp:reyrey-js/list-item {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eBehavioral \u003c/span\u003e"} /-->
<!-- /wp:reyrey-js/list -->
<!-- wp:reyrey-js/paragraph {"content":"This makes up any action a customer has taken outside your dealership’s four walls, including vehicle title transfers and change of addresses."} /-->
<!-- wp:reyrey-js/list {"ordered":true} -->
<!-- wp:reyrey-js/list-item {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eTransactional\u003c/span\u003e"} /-->
<!-- /wp:reyrey-js/list -->
<!-- wp:reyrey-js/paragraph {"content":"This includes anything that has occurred inside your dealership. Buying or leasing a vehicle (and what the price was on the deal), financing rates, amount left on the loan, warranty information, and amount of service visits in a given period are all examples of transactions in the DMS or CRM."} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eFueling the Fire\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"Customers behave like those they are around, so profile segmentation is present across all three. To make appropriate predictions on what a customer will do next, the engine groups customers into different profiles based on their demographics and similar customers. From there, it will analyze behavioral and transactional tendencies to leverage past decisions and predict what a customer will do next."} /-->
<!-- wp:reyrey-js/paragraph {"content":"Here’s an example: Your customer moved to a new neighborhood. Everyone in this neighborhood drives a high-end SUV. Not only does this customer want to purchase a high-end SUV because everyone around her drives one, but she’s also likely to make the upgrade because of her move. This new neighborhood indicates a higher average salary, which leads to higher payment options."} /-->
<!-- wp:reyrey-js/paragraph {"content":"Another example: A customer’s warranty has just expired. He entered outside the mileage parameters, so it’s the prime time to consider options. Or perhaps the customer buys the latest model every year, suggesting he is keen on maintaining a “premier” status. These factors are a major leg up for approaching a customer about upgrading their vehicle."} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003cspan class=\u0022RR-Font-Weight Bold\u0022\u003eThinking Forward\u003c/span\u003e"} /-->
<!-- wp:reyrey-js/paragraph {"content":"Your \u003ca href=\u0022/solutions/customer-relationship-management/xtreamservice\u0022 target=\u0022_blank\u0022 data-entity-reference=\u0022{\u0026quot;id\u0026quot;:\u0026quot;4526\u0026quot;,\u0026quot;title\u0026quot;:\u0026quot;XtreamService - Refresh (en:4526) [Product Page - Refresh]\u0026quot;,\u0026quot;type\u0026quot;:\u0026quot;product_page\u0026quot;,\u0026quot;entityType\u0026quot;:\u0026quot;node\u0026quot;,\u0026quot;lang\u0026quot;:\u0026quot;en\u0026quot;,\u0026quot;url\u0026quot;:\u0026quot;/solutions/customer-relationship-management/xtreamservice\u0026quot;}\u0022\u003epredictive analytics engine\u003c/a\u003e should be comprised of not one, not two, but three different types of data. Demographic, behavioral, and transactional data help make more informed predictions by leveraging the unique data points from one another to determine who is going to buy, what they’re going to buy, and when they’re going to buy it."} /-->
<!-- wp:reyrey-js/paragraph {"content":"\u003ca href=\u0022#_ftnref1\u0022 target=\u0022_blank\u0022 rel=\u0022noopener noreferrer\u0022 name=\u0022_ftn1\u0022\u003e[1]\u003c/a\u003e Reynolds study"} /--></div>
<!-- /wp:reyrey-js/column -->
<!-- /wp:reyrey-js/row --></div>
<!-- /wp:reyrey-js/section -->