Video: Name File Services Promo - Guess Who?

The phone rings in the service department.

The service manager answers the phone.

“Hello, ABC Motors Service Department. How can I help you?”

“Hank, its Cheryl at reception. Charlie Williams wants to add a tire rotation to that oil change. I think the appointment is in ten minutes.”

“Okay.”

“Thanks.”

A Guess Who-like board game appears on screen. Hank asks himself a series of questions to determine which Charlie Williams is on the phone. He eliminates customers as he goes.

“Okay. Does Charlie Williams live at 156 Manhattan Drive?”

“Does Charlie Williams ever go by Charles in the system?”

“Has Charlie Williams spent $80,000 here in the past?”

“Is the phone number for Charlie Williams (485) 555-0813?”

The phone rings again.

“Service. How can I help?”

“Hank, Charlie Williams has arrived. Are you ready?”

“Sure, I’ll be right there.”

Name File Services. Eliminate duplicate names. Update inaccurate information.