ReyPAY - Why OpenEdge Video

Dave Bates, Vice President of Customer Support at Reynolds, and Chris Watkins, Vice President of Client Success and Experience at OpenEdge, sit down to discuss their business partnership.

 “Yeah, so you and I are both service guys, not salespeople, but from time to time, we get the opportunity to interact with customers. And sometimes customers are hesitant to move from their current provider.”

“Sure.”

“What do you say to them to convince them that making the switch would be in their best interest and the right thing to do?”

“We’ve got the team that can provide you with the guidance and consultation to utilize payments to be more successful. Whether that’s to enhance your revenues or to cut costs, you’ve got world-class security. You have top flight compliance. You have all of those big things that most other companies who provide payment processing services, they just kind of skim the surface on that but if you ever got yourself into a bind that involved payments, they disappear into the ether relatively quickly.”