ReyPAY - Building Relationships OpenEdge Video

Dave Bates, Vice President of Customer Support at Reynolds, and Chris Watkins, Vice President of Client Success and Experience at OpenEdge, sit down to discuss their business partnership.

 “What I’m hearing is that your company’s more than providing a service, but you’re also a relationship builder and that human interactions play a big part. Is that how you see it as well?”

“Building that human connection is absolutely critical. When you can humanize a company or a team or a service, you already put yourself in a very different thing. And so building those relationships, whether it’s Joe’s Bait Shop or whether it’s a massive dealership, when they know and feel like I have a team there who’s genuinely invested in me, they make me smarter, they make me safer, they make me more secure, and they lead to my ongoing success.”