Experience Reynolds Retail Management System

This video is a compilation of Reynolds customers highlighting the benefits their dealerships have seen from Reynolds Retail Management System.

Joel Hawley, Sales and Marketing Manager, Two Rivers Ford

“Every department has gone up. Our sales department has gone up. Our social media has gone up. Our service department has gone up. You can’t put into words how much easier it’s made my job.”

Kevin Schmieder, Business Director, Packey Webb Ford

“You’re sticking your head in the sand if you don’t think the customers want something like this in your office.”

Mike Mykeloff, Centre Manager, Land Rover Frisco

“We never expected the customers to walk out of F&I smiling.”

Bob Brown, Dealer Principal, Thor Motors Orillia

“Quite frankly it’s going to all be driving in the future by that customer experience.”

Jack Monteleone, Parts and Service Director, Conicelli Auto Group

“It’s made us very productive. My people look more professional.”

Carrie Bickford, Finance Director, Hawthorne Chevrolet

“We saw an increase in our department of the sales growth probably within the first month. It was pretty amazing.”

Matt Scranton, General Manager, Scranton Motors

“We are currently at the 97% CSI mark.”

Dale McMullen, General Manager, Westside Lexus

“Just in our CSI index, we’ve gained 3-4% already in just a short period of time.”

Chris Taylor, Service Director, Two Rivers Ford

“We’ve seen an increase in almost $40,000 per month.”

Scott Clark, Dealer Principal, Scott Clark Toyota

“There’s customers that spend five, six thousand dollars on accessories.”

Greg May, Dealer Principal, Greg May Honda

“In our service department alone we’ve seen a five point increase in our CSI numbers.”

Chris Teague, Dealer Principal, Chevrolet of Montebello

“Higher profits, higher CSI.”

Carol Edwards, Controller, Andrews Cadillac

“This is the best system I’ve ever had the experience of using.”

Rhonda Sabatini, General Sales Manager, Hines Park Lincoln

“We’ve seen an increase in customer engagement.”

John Webb, General Sales Manager, Packey Webb Ford

“I told them point blank, you’ve got to get this in your store.”

Randi Yockey, Co-Owner, Friendly Ford

“I believe, bar none, it’s the best system out there for our entire organization.”

Joe Laham, Dealer Principal, Premier Companies

“There’s been a transformation, in a company, that has decided to become a retail partner.”