Service Suite for Mopar Service Gateway

The Service Experience Your Customers Look For

Reynolds service lane solutions and unique integration feeds built to support the Mopar Service Gateway platform come together to create an end-to-end service platform that drives efficiency and enables seamless data exchange between your dealership and Stellantis. This results in an enhanced experience for your customers and your service team.
Mopar Service Gateway Program and Stellantis Logo

Reynolds supports the MSG platform in the four key focus areas:

Image of a woman scheduling a car service appointment

Appointments

  • Provide customers with online access to service history and vehicle status.
  • Send automated service recommendations during the appointment based on the factory maintenance schedule and mileage.
  • Give customers the ability to select their preferred method of communication to be used throughout the service experience.
  • Sync scheduling information and customer recommendations between Stellantis Service Scheduler and your DMS.
Image of a car technician using a tablet

Vehicle Podding (Coming Soon)

  • Easily collect diagnostic information directly from the vehicle itself.
  • Access diagnostic information within the DMS without having to switch applications.
  • This feature is compatible with your existing pods.
Image of a car technician speaking with a customer

Service Lane Write-Up

  • Greet customers and perform a mobile write-up.
  • Capture vehicle images and the customer’s digital signature.
  • Access and quote to-the-penny prices instantly.
  • Present recommended maintenance menus and previously declined services.
  • Show videos and presentations to help present additional service recommendations. 
  • Capture photos, videos, and notes and add them directly to the RO.
Image of a car technician at a computer

Reporting

  • Track and report on all key service metrics, including upsell opportunities and service team performance.
  • Receive ongoing training and coaching for your service team.
  • Share dealership operation data with Stellantis automatically.

Interested in learning more about Reynolds’ eligible solutions and integrations for the Mopar Service Gateway platform? Fill out the form, and a specialist will contact you shortly.

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