Making the F&I process fun, engaging, and personalized has always been a challenge, but taking your F&I manager out of the equation and simply letting your customers shop online at their own discretion adds a whole new level of difficulty. If F&I is your cash cow, how do you ensure the dealership remains profitable in an environment where the customer is managing the process from their home?
Retail Anywhere is a dealership-wide approach that utilizes the Retail Management System, allowing dealerships to serve customers wherever they are – in-store, online, or both – without sacrificing what’s important to the dealership: control and profitability of the sale, accuracy of the transaction, and efficiency of its employees.
Control and Profitability of the Sale
Even when your customers are at home, ensure your F&I managers have a hands-on approach to menu and aftermarket product sales using a consistent digital process and an engaging interactive presentation tool, helping to increase profit margins.
Accuracy of the Transaction
Presentations are tracked for accountability to ensure they are accurate and completed with every customer, and the signing ceremony is accomplished through a secure online method, ensuring no signature is missed.
Efficiency of Your Employees
A digital space to complete the deal is key to employee productivity and speeds up the entire car buying process. Accept payments and gain lender approval within seconds for a faster and more transparent experience.
5 Steps to Building a Retail Anywhere Sales Process
An all-digital sales process has been developing in the automotive industry for some time now, but it’s been a slow process thus far, with only about one percent of customers truly purchasing online. Due to the disruptive impact of the COVID-19 crisis, online retailing has become a larger part of the sales conversation today than ever before. This all-digital sales process is broken down into five steps you can implement today.