Paperless Dealership

Would you rather be efficient or compliant? With Reynolds Retail Management System, you don't have to choose.

Reynolds Retail Management System promotes a paperless journey throughout each dealership department, simplifying otherwise painful and time-consuming processes. To receive a step-by-step breakdown of how to become as paperless as possible in each department, click the icons below or continue scrolling.
Illustration of variable operations

Variable Operations ↓
Illustration of business office

Business Office ↓
Illustration of Fixed Operations

Fixed Operations ↓
Illustration of variable operations

Variable Operations ↓
Illustration of Fixed Operations

Fixed Operations ↓
Illustration of business office

Business Office ↓

Paperless Variable Operations

Default server-side render for reyact/sliderv2. Override me!
Inner content:
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Collect and Validate Customer Information
Collect icon

Collect and Validate Customer Information

  • Respond to customer questions on the website.
  • Scan and upload the driver’s license into the electronic deal jacket.
  • Authorize credit checks with a digital customer signature.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Credit and Compliance Check
Compliance Check icon

Credit and Compliance Check

  • Manage data, documents, and compliance rules with credit bureaus.
  • Track all credit, compliance items (like OFAC, Red Flag, OOW), deal approvals, and decision details such as Max Advance, LTV, stipulations, and funder notes.
  • Sign all documents at once, following one master set of compliance rules.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Customer Database
Customer database icon

Customer Database

  • Capture consumer documents, driver’s license, and insurance within the CRM.
  • Control permissions for who can add, view, edit, or delete Prospect Jacket documents.
  • Manage oversight and report on document collection.
  • Handle dead deal jacket retention and storage for prospects that don’t make it to F&I.
  • Automatically store deal documents digitally.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Deal Structuring
Deal icon

Deal Structuring

  • Desk deals quickly and frictionlessly.
  • Align credit checks with lender profiles.
  • Flow credit and compliance documents into electronic deal jacket.
  • Stay with the customer while revising deal structure with desk manager.
  • Negotiate back and forth on any device seamlessly.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Form Preparation and Signing
Form preparation icon

Form Preparation and Signing

  • Validate contracts in the DMS and resolve errors quickly.
  • Avoid manual rekeying, data matching, or price adjustments.
  • Receive required forms from lender upon validation.
  • Identify and load necessary F&I forms based on deal structure.
  • Use electronic signing devices (including remote deals; ID verified through the credit app system).
  • Enable a single signing ceremony — no switching between systems.
  • Co-buyer and deal corrections can be handled with remote signatures.
  • Remote deals can be completed fully electronically.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Digital Document Storage
Document storage icon

Digital Document Storage

  • Signed forms automatically transfer from the DMS to the electronic deal jacket and are digitally archived.
  • Cut printing, scanning, storage, and filing costs by automatically archiving signed documents digitally.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Variable Operations - Contract Tracking
Contract tracking icon

Contract Tracking

  • Monitor funding progress and status with embedded DMS reporting.
  • Track CIT by lender and/or business manager for all transactions.

Paperless Fixed Operations

Default server-side render for reyact/sliderv2. Override me!
Inner content:
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Fixed Operations - Paperless Reception
Icon of a car in front of tablet with photo app open

Paperless Reception

  • Present digital menus and select needed services.
  • Use the tablet’s camera for four-corner damage inspections.
  • Leverage dispatch and priority numbers to track store traffic.
  • Automatically capture and digitally archive the walk-around inspection.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Fixed Operations - Inspection and Estimate Building
Icon of magnifying glass

Inspection and Estimate Building

  • Use hang tags to manage process flow.
  • Actively monitor workflow through the shop.
  • Leverage service flags to quickly convey messages.
  • Complete a digital report card and add notes for future reference.
  • Automatically generate to-the-penny estimates that include GOG, shop supplies, and tax.
  • Dispatch recommended jobs into pending services for approval.
  • Push pending services to the parts counter or advisor.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Fixed Operations - Digital Shop Workload Management
Icon of person sitting at service desk with computer monitor

Digital Shop Workload Management

  • Use Shop View to color-code each status.
  • Organize work by differentiating dispatch numbers.
  • Prioritize workload settings in the system.
  • Utilize electronic time punches and authorizations.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Fixed Operations - Customer Communication
Icon of two people with chat bubbles above

Customer Communication

  • Embed pictures and videos of work that needs completed.
  • Send recommended work with to-the-penny pricing.
  • Enable customers to approve work digitally via eApproval.
  • Provide customers recommendations with pricing estimates.
  • Allow customers to access service documents.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Fixed Operations - Complete Electronic Payment Process
Two hands shaking in front of electronic deal

Complete Electronic Payment Process

  • Scan final ancillary documents into RO. 
  • Book and invoice the ticket once the work is completed.
  • Send a text alert to the customer upon invoicing.
  • Get customer’s digital signature upon arrival, accept payment, and close ROs.
  • Provide complete digital access to all final documents in the customer portal.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in Fixed Operations - Digital Document Storage
Document storage icon

Digital Document Storage

  • Cut printing, scanning, storage, and filing costs by automatically archiving signed documents digitally.
  • Save documents, photos, and videos captured during service appointments. 
Default server-side render for reyact/slidev2. Override me!
Inner content:
A graphic illustrating a unified dealership platform that brings together data and processes from across the business. Arrows point from multiple dealership functions into a central hub, representing how connected information supports more efficient operations.
Digital deal on computer

Customer Self-Service Documentation

  • Offer customers an online portal to access past ROs and invoices anytime.
  • Allow customers to view all serviceable vehicles in their portal.

Paperless Business Office

Default server-side render for reyact/sliderv2. Override me!
Inner content:
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in the Business Office - Digital Document Storage
Document storage icon

Digital Document Storage

  • Archive (COLD) all documents from any source.
  • Automatically save documents for as long as you require.
  • Retrieve archived documents from any workstation in seconds.
  • Control access with user-based permissions for viewing, editing, or deleting files.
  • Provide full logging and retention controls for compliance with OEM, regulatory, and audit standards.
  • Cut printing, scanning, storage, and filing costs by automatically archiving signed documents digitally.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in the Business Office - Timekeeping and Attendance
Icon of browser with clock in center

Timekeeping and Attendance

  • Replace paper timecards and filing cabinets with a digital, automated system.
  • Enable secure, user-specific clock-ins via terminals, workstations, or mobile devices.
  • Reduce opportunities for time theft or buddy-punching.
  • Minimize human error and streamline reconciling with integrated time data.
  • Ensure compliance with labor laws and overtime regulations by precisely tracking hours and generating audit-ready reports.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in the Business Office - Electronic Payment Process
Icon of computer monitor with dollar sign on screen and mouse clicking in corner

Electronic Payment Process

  • Send digital invoices to customers for convenient, contactless review and payment.
  • Reduce paper, toner, and wait times in the service department.
  • Accept credit card payments in both sales and service.
  • Automatically archive digital receipts for easy access and compliance, avoiding lost paper receipts.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in the Business Office - Invoice Management
Icon of a signature being signed on a tablet

Invoice Management

  • Use a secure online portal to view and manage payments from anywhere.
  • Automatically route and approve invoices to eliminate paper forms and manual tracking.
  • Support accountability and transparency with automated audit trails.
  • Pay vendors directly from the DMS using virtual cards to earn rebates and reduce fraud risk.
Default server-side render for reyact/slidev2. Override me!
Inner content:
Paperless Process in the Business Office - Web-Based Reporting
icon of data over time on a screen with magnifying glass

Web-Based Reporting

  • Replace manual Excel tracking and printed reports with interactive dashboards.
  • Access real-time performance metrics for instant insight into performance across every department.
  • Enable leaders to view performance metrics from any device, anywhere.
  • Focus on data-driven decisions with less time spent on data collection and report building.

Contact Us

Interested in learning more? Please fill out the form below or start a conversation with us in the chat. 
Headline
What’s next
Form Contacts
Sales
Contacts
800.767.7879
Document Services
Contacts
800.344.0996
POWER Support
Contacts
800.999.6348
Technical Assistance Center
Contacts
800.767.0080
Overview

After clicking submit, a specialist will contact you shortly to discuss your needs. We value your privacy and will not share your information with other third-party providers.

Contact Section Headline
Prefer to call?