Reynolds and Reynolds is proud to participate in the GM 3Synergy Program.

Experience Our End-to-End, Unified Service Lane Process

Service Portal appointments on desktop and phone

Appointments

  • Load your shop effectively with embedded online appointment scheduling.
  • Provide customers with online access to service history and vehicle status.
  • Automate shop resource management.
  • Send automated emails and text messages to customers.
  • Recommend services during the appointment based on the factory maintenance schedule and mileage.
  • Give customers the ability to select their preferred method of communication to be used throughout the service experience.
Advance Service dealership software on tablet

Check-In

  • Provide customers with timely updates from your status board.
  • Confirm vehicle information and diagnostics with the SAVI integration.
  • Perform a walk-around to note vehicle condition and push information directly into the RO.
  • Present maintenance menus electronically and collect digital signatures.
Advance Service dealership software on a tablet

Digital Vehicle Inspection

  • Provide a consistent and transparent inspection process for your customers.
  • Capture photos, videos, and notes and add them directly to the RO.
  • Share inspection findings with customers through text and email.
eApproval dealership software on Phone

Digital Estimation

  • Provide to-the-penny quotes for service recommendations quickly.
  • Allow customers to digitally accept or decline services.
  • Ensure prices automatically include all applicable fees, miscellaneous charges, parts required, labor times, and taxes for every operation.
Dealership Online Payments

Online Payment

  • Collect payments easily from anywhere in-store or online.
  • Eliminate rekeying information with a payment process that securely connects with the DMS.
  • Reduce errors by populating payment amounts without manually entering information.

Learn More

Ready to experience a unified, end-to-end service process? Fill out this form and we will reach out with more information on how to get set up.