Reynolds and Reynolds is proud to participate in the GM 3Synergy Program.

Experience our end-to-end, unified service lane process.

Reynolds service lane technology works with the DMS to create a seamless service experience for your dealership and customers. From scheduling the appointment, to check in, through the service work, and all the way to post-service and payment, our SLT suite connects the processes in your service drive to make it more efficient, consistent, and transparent across the board.

Appointments

  • Load your shop effectively with embedded online appointment scheduling.
  • Provide customers with online access to service history and vehicle status.
  • Automate shop resource management.
  • Send automated emails and text messages to customers.
  • Recommend services during the appointment based on the factory maintenance schedule and mileage.
  • Give customers the ability to select their preferred method of communication to be used throughout the service experience.
Appointment scheduling for Lexus Monogram

Check-In

  • Provide customers with timely updates from your status board.
  • Confirm vehicle information and diagnostics and upload automatically to GM with the Reynolds SAVI integration.
  • Perform a walk-around to note vehicle condition and push information directly into the RO.
  • Present maintenance menus electronically and collect digital signatures.
Advance Service dealership software on tablet

Digital Vehicle Inspection

  • Provide a consistent and transparent inspection process for your customers.
  • Capture photos, videos, and notes and add them directly to the RO.
  • Share inspection findings with customers through text and email.
Advance Service dealership software on a tablet

Digital Estimation

  • Provide to-the-penny quotes for service recommendations quickly.
  • Allow customers to digitally accept or decline services.
  • Ensure prices automatically include all applicable fees, miscellaneous charges, parts required, labor times, and taxes for every operation.
Customer using eApproval dealership software on their phone

Online Payment

  • Collect payments easily from anywhere in-store or online.
  • Eliminate rekeying information with a payment process that securely connects to the DMS.
  • Reduce errors by populating payment amounts without manually entering information.
Dealership Online Payments

Contact Us

Interested in learning more about our approved service lane technology? Please fill out the form, and a specialist will contact you shortly to discuss your needs.
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