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Reynolds and Reynolds is proud to participate in the GM 3Synergy Program.
Experience Our End-to-End, Unified Service Lane Process
Appointments
Load your shop effectively with embedded online appointment scheduling.
Provide customers with online access to service history and vehicle status.
Automate shop resource management.
Send automated emails and text messages to customers.
Recommend services during the appointment based on the factory maintenance schedule and mileage.
Give customers the ability to select their preferred method of communication to be used throughout the service experience.
Check-In
Provide customers with timely updates from your status board.
Confirm vehicle information and diagnostics with the SAVI integration.
Perform a walk-around to note vehicle condition and push information directly into the RO.
Present maintenance menus electronically and collect digital signatures.
Digital Vehicle Inspection
Provide a consistent and transparent inspection process for your customers.
Capture photos, videos, and notes and add them directly to the RO.
Share inspection findings with customers through text and email.
Digital Estimation
Provide to-the-penny quotes for service recommendations quickly.
Allow customers to digitally accept or decline services.
Ensure prices automatically include all applicable fees, miscellaneous charges, parts required, labor times, and taxes for every operation.
Online Payment
Collect payments easily from anywhere in-store or online.
Eliminate rekeying information with a payment process that securely connects with the DMS.
Reduce errors by populating payment amounts without manually entering information.
Learn More
Ready to experience a unified, end-to-end service process? Fill out this form and we will reach out with more information on how to get set up.
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