Are you comfortable working with numbers, analyzing financial information, and helping customers navigate complex accounting processes? As an Implementation Specialist, you will guide automotive dealership customers through the successful implementation and adoption of our software solutions.
In this role, you will work extensively with the accounting side of dealership operations. Your day-to-day responsibilities may include reviewing accounting information, configuring software based on dealership requirements, coordinating project milestones, troubleshooting discrepancies, and training customers on system functionality. You will partner directly with dealership accounting teams to help them understand and use our software effectively, ensuring they can accurately track and manage their accounting and financial information.
This position also involves working through challenging or escalated customer situations. The ideal candidate will be professional, resilient, and confident when communicating with different customer personalities while continuing to provide a positive customer experience. Responsibilities may vary between project management, training, accounting configuration, and specification setup.
On-the-job and classroom training, along with online courses, will be provided. The department also offers study groups to support certification testing.
Bachelor’s degree in Accounting or Finance required; Strong numerical, analytical, and problem-solving skills; High level of accuracy and attention to detail; Strong organizational and multitasking abilities; Excellent verbal and written communication skills; Ability to understand and explain accounting and financial information; Ability to quickly learn new software and adapt to changing priorities; Ability to remain professional and resilient in challenging customer situations; Customer service, project management, training, or business analysis experience is a plus
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation, sick days, and holidays
- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
Company perks, including:
- Referral bonuses
- Professional development and training
- Promotion from within
-Associate discounts for cell phones, cars, computers, entertainment, and much more
Facility amenities, including:
- An onsite dining facility offering complimentary breakfast and lunch
- A fitness center
- An onsite medical center
- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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