Reynolds and Reynolds prides itself in its award-winning recognition for customer service and support. As a Help Desk Technician, you will serve as the single point of ownership for dealership computer hardware issues. You will interact with both internal and external customers to ensure the highest level of customer satisfaction is achieved. If you are looking for an entry level position working with customers, this is the job for you!
On-the-job training, as well as some classroom training.
- Excellent customer service skills
- Ability to think critically, analytically, problem solve, and work in a team environment
- Exceptional written and verbal communication skills
- Microsoft proficient