Over 80%of customers contact dealerships by phone, which means employees are constantly shifting focus whenever the phone rings. With Reynolds Integrated Telephone System, you don’t have to choose between productivity and customer service. It combines deep integration with ERA and Contact Management and standard phone features like voice mail, call routing, and on-hold messaging.
- Inbound and outbound call tracking.
- Customer information on-screen before you answer.
- Automated voice messaging.
- Reynolds’ world-class support.