Reynolds offers automotive retailers their choice of two dealership management systems, ERA-IGNITE and POWER. The DMS is much like an ERP system for dealerships to manage all aspects of business operations — from accounting and payroll to service orders, customer information, and communications and data back to the manufacturer. 

Both dealership management systems provide automotive retailers with an integrated approach to delivering the software, services, and support they need to operate their business more efficiently, serve customers more effectively, and to maximize performance and profit across every employee, department, and store.

Both also incorporate in-depth reporting tools for dealership management to help them easily view and monitor key areas of their business, which can simplify management control and enhance employee productivity.

Reynolds Consulting Services serves all automobile retailers, regardless of DMS. Reynolds consultants can help dealers identify operating weaknesses, improve business processes, and implement best practices to achieve their desired results in all areas of the dealership.

The docuPAD^® system is a complete financial and insurance (F&I) selling tool for dealership personnel to present finance and insurance options to customers purchasing a vehicle.

The docuPAD system is a large, flat, table-top screen that enables the F&I manager and customer to see every step of the F&I process together — from signing documents on screen with a stylus to watching video presentations of F&I products.

It also provides compliance and electronic audit trials by tracking steps in the process and captures documents and files electronically for easy retrieval.

Reynolds works with Callbright to provide dealers with real-time telephone communication management delivered through web-based tools. Callbright's tools track advertising effectiveness, record and monitor calls, and send broadcast messages, all of which can help dealers optimize their marketing investments and enhance customer relationships.

While technology is ever-present in the dealership, traditional business forms, promotional products, and business supplies remain important parts of any automotive retailer's operation.

For vehicle sales, the Reynolds LAW^® 553 Universal Retail Sale Contract is available to any dealership, regardless of DMS, and is the most widely accepted document in automotive finance. LAW 553 contracts can be used by all funding sources — prime and non-prime banks, finance companies, captive lenders, and credit unions — making the F&I process faster and easier for dealerships and consumers. The LAW 553 is regularly reviewed to keep pace with new legislative and regulatory developments.

Reynolds also offers state-specific F&I forms libraries in all 50 states. These libraries contain a comprehensive catalog of standardized, legally reviewed F&I documents for franchised new car retailers. The forms help dealers improve consistency and effectiveness of their F&I process and improve the customer experience. The forms are available in paper and electronic formats.