Parts
The service department relies on you to have the right parts. But you ride a tight line between having them available and having racks full of unnecessary equipment. You need to know what to stock to improve efficiency and eliminate errors.
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What challenges do you face?
What challenges do you face?
Are you losing customers after losing parts?
You told the advisor to go ahead and bring the car in. According to the system, the new headlight was ready and waiting. Fifteen minutes later, you are staring at an empty shelf. How We Can Help
Parts are always getting lost.
An influx of parts orders just arrived and you go to pick the first one. You locate the bin, look inside, and there’s nothing but a little dust. How We Can Help
Your shelves are filled with unused parts.
Nobody needs a tappet for a ‘75 Impala. So why does your system show you have one? Your inventory should be in-demand and properly mixed — not mixed up and demanding. How We Can Help
Your OEM updated and you didn’t.
There’s already a new part number for the drive belt you stocked three months ago. Service should know this when they are providing estimates, but there’s confusion. How We Can Help
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What's next
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Technical Assistance Center: 800.767.0080