Improve service CSI and profit.
Satisfy four needs – managing CSI, advertising, vehicle dispatching, and sales lead generation– with one quick and professional solution. Encourage feedback and implement a customer experience process to improve your bottom line. Use a customized, postage-paid, customer feedback card to track and improve your CSI with online reporting.
Benefits of ScanTRAX CSI
- Receive Hot Alerts via email to quickly respond to poor customer feedback.
- Review data sorted by service advisor to evaluate performance.
- Capture customer email addresses to improve manufacturer survey response rates.
- Forward in-market customers immediately to sales.
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Reynolds Document Services: 800.344.0996