The week of NADA is one of the most exciting times in the automotive industry. Reynolds and Reynolds President, Chris Walsh, shares three reasons why he is especially excited for this year’s conference headlined by Spark AI, Reynolds unified AI data layer.
Are your service pricing guides fully utilized or have they come down with the flu? Find out what the symptoms look like and some remedies to help!
When you order a pizza, the first thing that comes to mind probably isn't "how can I apply this to my F&I process?" This article dives into the similarities between the two and aims to show how enhancing your F&I experience may be easier than you think.
Learn how your dealership can enhance loyalty and profitability with creative year-end tactics. Discover personalized promotions for customers and innovative ways to celebrate your team, setting the stage for a prosperous new year.
Prefer to learn from watching a video rather than reading a manual? Check out ERA-IGNITE Smart Center to jumpstart your learning.
In an industry built on customer loyalty, dealerships need to adapt to keep Gen Z engaged.
How one bad customer service experience can ruin the sale and your reputation.
Discover the power of direct mail and how this tried-and-true communication can bring more business into your dealership.
Protect your business from cybercrime with essential strategies like investing in security software, enforcing strong password policies, providing employee training, fostering communication, and choosing reliable partners.
As you reflect on the past year, consider these areas that farmers evaluate when choosing seeds – areas that also apply when sourcing your lot inventory.
This article looks at the scary aspects of mishandling cybersecurity, in light of Cybersecurity Awareness Month. It shares Reddit anecdotes highlighting cybersecurity blunders—like exposed data and weak passwords—emphasizing the need for strong practices like robust password policies and regular audits. Ultimately, it advocates fostering cybersecurity awareness to prevent vulnerabilities.
As leaves begin to fall and jack-o’-lanterns light up porches, your service drive faces its own set of tricks and treats.
