From Gutenberg to Digital: The eF&I Process and Regulations

Thursday, January 24 | 4:00 pm - 5:00 pm

Room 3016W | NADA Legal and Regulatory Track

Times are changing... or are they?

For over a century, dealers have depended on tedious, but legally required, forms and documents to paper-out vehicle transactions. Now electronic documents are replacing paper, bringing both advantages and disadvantages. What new regulations must dealers comply with for these new processes? What new protocols must be implemented? New technologies invite new liabilities in addition to the continuing legal challenges. This workshop will help you navigate this new world.

This session will provide an overview of these issues with their surrounding problems and liabilities. The spectrum of the F&I office will be reviewed, but in an electronic environment. eDesking, the eMenu, and eContracting will be explored. Critical laws that apply to an eF&I process will be explained. This presentation will focus heavily on solutions and recommendations.

Meet the Speakers

Terry O’Loughlin Headshot

Terry O'Loughlin

Terry is the director of compliance for Reynolds and Reynolds. Prior to joining Reynolds in 2006, he was employed by the Florida attorney general’s office in the Economic Crimes section for 16 years. Most of those years were spent investigating and prosecuting automobile dealers, manufacturers, and finance and leasing companies. Terry graduated from the University of Pittsburgh and received his graduate degrees from the University of Dayton. He is admitted to both the Pennsylvania and Florida Bars.

Tim Yalich Headshot

Tim Yalich

Tim is senior manager of product planning at Reynolds and Reynolds. He is responsible for the application and business development of F&I solutions including Menus, eContracting, and the docuPAD® system. Prior to joining Reynolds in 2000, he was employed by a large automotive retail group in Virginia and Maryland for eight years supporting F&I operations and IT Management. Tim is a graduate of Indiana University of Pennsylvania with a business degree in Management Information Systems.

Michael Benoit headshot

Michael Benoit

Michael is the chairman of Hudson Cook, LLP and a partner in the firm's Washington DC office. He advises financial services companies, technology providers and other vendors on a wide range of consumer financial services law. He also represents them in investigation and enforcement matters involving the FTC and BCFP and provides federal legislative and regulatory advice and support to financial services trade associations.