Position description:Reynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Traveling Customer Success Specialists to join our growing team of professionals. The position is primarily focused on providing on-site consulting support to approximately 50-70 automotive dealerships within an assigned region.
As a Traveling Customer Success Specialist, you will be responsible for providing high level customer support at the automotive dealership location. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential.
Traveling Customer Success Specialists work from a home office and will be provided a company car, iPhone, tablet, and printer/scanner equipment.
Paid Training! This role will begin with an intensive five (5) month paid training program located at our office in Houston, TX. Trainees living outside of Houston, TX will be provided a furnished corporate apartment during the training period. Training for this role will consist of classroom instruction and online courses that provide in-depth product training as well as automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.
- Bachelor’s Degree
- Must be a self-starter with good time management skills
- Strong written and verbal communication skills
- Excellent customer service and organizational skills
- Ability to build strong customer relationships
- Ability to travel between 10-20% of the time overnight depending on assigned territory