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Position description:

Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records. This position is a blend between Customer Service and Technical Support. You will be responsible for delivering a high level of customer service over the phone while helping customers navigate the company website, as well as providing technical support as needed. Other responsibilities could include working on assigned projects and packaging documents for mailing. This opportunity will involve problem solving, critical thinking, and working with others on a daily basis.

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Training:

On-the-job

Requirements:

  • Exceptional written and verbal communication skills
  • Excellent customer service skills
  • Exceptional attention to detail and troubleshooting skills
  • Basic computer skills including Microsoft, Gmail and Adobe
  • Fluent in English and Spanish
  • Ability to lift up to 25lbs

Contact information

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Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. We encourage applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

Bilingual Customer Service Representative - English to Spanish - Tallahassee FL