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Position description:

In this role, you'll be the go-to person for troubleshooting technical and networking issues, connecting with Reynolds and Reynolds customers and field engineers through hands-on training, phone conferences, and virtual connections. Embrace the opportunity to work with a range of products, including terminals, printers, modems, networking gear, routers, wireless LAN equipment, and fiber optic equipment.

As the main point of contact for customers and associates, you'll play a key role in our commitment to innovation and industry satisfaction. Test new equipment, share your insights to boost our product line, and contribute to creating and updating instruction manuals for our support teams.

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Requirements:

  • Professional or personal technical experience
  • Experience troubleshooting PC software/hardware issues
  • Customer service or strong communication skills
  • Networking or VoIP experience, a plus
  • Technical certifications (MCSA, MCSE, CCNA, A+), a plus

Benefits:

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Contact information

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Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Techical Support Specialist - College Station TX