Position description:

A day in the life
Part-time Support Representative Day in the Life Video
$11.00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK

As a Part-time Support Representative you will assist our KEY control product customers and field engineers with technical issues and general support questions. Some of your duties could involve activating software licenses or special features on their systems and answering support calls from customers then routing them to the appropriate support groups, as required.

Associates in this position develop valuable problem resolution and customer service skills while supporting a diverse customer base ranging from automotive dealers to government agencies.
A day in the life
Part-time Support Representative Day in the Life Video

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Training:

On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives. Training lasts approximately 6 weeks.

Requirements:

  • PC skills
  • Troubleshooting skills
  • Professional verbal communication skills
  • Technical documentation skills, a plus
3,546

Contact information

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Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. We encourage applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

Job Title Display Part-time Support Representative - College Station TX